Customer Care Claims Specialist – Italian Speaking

hace 13 horas

Madrid, Madrid, España lastminute A tiempo completo

The Company

At , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world

Job Description
Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office.

The Job In Brief
Job Title
- Customer Care Claims Specialist- Italian Speaking

Location
- Madrid

Working model
– Hybrid from Madrid, Remote from Spain

Team
- You will join the Customer Service Team in the Claims department

Level
– Professional

Contract
- Permanent, full time (36 h/week)

What Your Impact Will Be
You will ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity. You will monitor, respond and engage with customers on different channels that require service support for the lm group contributing to a service orientated culture aimed at building repeat business and customer loyalty

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