Admissions Advisor

hace 3 días

Madrid, Madrid, España IE University A tiempo completo
Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University Admissions is looking for an Admissions Advisor to join its team 

Become part of a young, dynamic, multicultural team taking innovative programs to a global market. This position manages the admissions process of candidates from around the globe and supports standout candidates through the application process. This role provides an excellent opportunity to discover the world of admissions at a top university and form part of the IE Admissions team.

Why IE University?

With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning. 

Our Purpose

At IE University, we foster positive change through education, research, and innovation.

As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.

Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.  

Our People

At IE we are:

  • People-driven
  • Change Builders
  • Autonomy Enthusiasts
  • Communication Enthusiasts
  • Knowledge Champions

We are looking for a person to join a full-time position in Madrid.  

Responsibilities

Your role as Advisor will involve:

  • Provide outstanding customer service to prospective and current students, both in person and on the telephone.
  • CRM management: data entry into admissions database, tracking of application documents, enrolment documents, etc. Primary responsibility for CRM contacts management.
  • Primary responsibility for telephone and walk-in enquiries.
  • Pro-active and continuous process improvement to ensure that IE students receive the very best admissions experience.
  • Schedule meetings and interviews with prospective students and candidates for Director and Associate Director of Admissions.
  • Prepare admission files for all applicants. Communicate status of applications and transfer files to appropriate departments. Follow-up to ensure a timely and efficient admissions process.
  • Build and maintain excellent relationship with academic program management team to ensure smooth transition from candidate to program experience.
  • Create reports and assist in the preparation of statistics as requested by the Director and Associate Director of Admission.
  • Support teammates as necessary to build team-oriented environment and contribute ideas to innovative team atmosphere, to ensure continuous improvement, excellent experience and outstanding reputation of part-time programs team.
  • Work diligently to build relationships and communicate efficiently with relevant departments and international offices across IE, to ensure evolution of team reputation and profile.
Qualifications

To thrive in this role, you should possess the following qualifications:

  • A Bachelor´s Degree.
  • Advanced English and Spanish speaker.
  • 1-2 years of relevant work experience.
  • In possession of a valid work permit for Spain.
  • Highly client focused.
  • Highly proactive.
  • Excellent communication skills.
  • Excellent process management and continuous improvement skills.
  • Strong team player.
  • CRM experience preferred.

It's time to bring your best and make your mark. ​Now the choice is yours ​

​

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.

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