Field Application Specialist/ Field Sales Representative

At Sysmex, we are shaping the advancement of healthcare by providing innovative diagnostic solutions that empower professionals and improve patients' lives. We are currently looking for a
Field Application Specialist / Field Sales Representative
to join our
Diagnostics
team, focusing on the
Coagulation Business Line
. This is a hybrid commercial and technical role, covering the
pre-sales, sales, and post-sales
phases, with direct responsibility for supporting customers and growing our presence in the assigned territory.

Location:
Madrid, Spain

Department:
Diagnostics – Coagulation Business Line

Contract type:
Permanent

Working hours:
Full time

In this role you will:

Sales Execution & Territory Management

• Achieve and exceed the
  sales targets
  for the coagulation product line in the
  Comunidad de Madrid
  .
• Develop and manage
  assigned accounts
  , ensuring strong commercial relationships and customer loyalty.
• Identify and approach
  new business opportunities
  across hospitals, labs, and diagnostic centers.
• Ensure effective
  territory coverage
  and optimize customer visits to maximize impact and efficiency.

Product Demonstration & User Training

• Conduct
  product demonstrations
  to support pre-sales activities and highlight product value.
• Provide
  on-site user training
  during installation and post-implementation stages.
• Ensure users feel confident in operating the systems and using reagents and software appropriately.

Technical Support & Customer Interaction

• Act as a
  primary contact for application support
  , troubleshooting technical or usability issues.
• Deliver
  after-sales support
  , ensuring customer satisfaction and high system performance.
• Support the lab teams with
  clinical and operational guidance
  , adapting solutions to their needs.

Internal Collaboration & Process Alignment

• Collaborate closely with the
  sales, technical service, logistics, and marketing teams
  to coordinate actions and resolve customer needs.
• Apply the
  OGP (OTC) methodology
  in all commercial and support processes.
• Ensure proper integration of sales and support workflows across internal functions.

Market Insights & Strategic Contribution

• Gather and share insights on
  market trends, competitor activity, and customer feedback
  .
• Contribute to the commercial strategy by reporting relevant data and opportunities to management.

Sales Tools & Operational Excellence

• Maintain accurate records in the
  CRM system
  , ensuring follow-up, pipeline tracking and sales forecasting.
• Apply commercial concepts such as
  FOB
  and
  BS
  in quotes, negotiations, and account management.
• Ensure full alignment with internal procedures and commercial policies.

What you need to be sucessful:

Professional Background

• Minimum
  5 years of experience
  in the
  coagulation field
  .
• University degree
  (or equivalent) in
  biosciences
  or related scientific discipline.
• Strong technical understanding of laboratory environments and diagnostic equipment.

Languages & IT Skills

• Spanish:
  Native level
• English:
  Fluent (written and spoken)
• Proficiency in
  Microsoft Office
  , email tools and basic database usage.

Personal Skills

• Strong
  presentation skills
  and ability to explain complex concepts clearly.
• Customer-oriented
  with the ability to identify and create needs.
• Strong
  communication
  and interpersonal skills.
• Independent
  , with strong
  decision-making
  and
  problem-solving
  abilities.
• Strategic thinker with excellent
  negotiation skills
  and a clear commercial mindset.

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc
• Flexible working hours and hybrid work model
• Subsidized gym membership
• Health & dental insurance
• Pension Plan (with company contribution)
• Referral program bonus – When you introduce us with people as talented as you
• Baby friendly company
• Excellent, dynamic, and multicultural environment