TA Operations Specialist

We power people's progress.

At Preply, we're all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it's creating real impact. So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.

Meet the team

As Talent Acquisition Operations Specialist, you'll play a pivotal role in empowering our Talent Acquisition (TA) team to hire smarter, faster, and better - helping us build the best TA function in the world.

You'll sit at the intersection of people, process, and technology: designing and improving workflows, championing tools and AI solutions that actually work (not just sound exciting), and ensuring the team has the insights and structure to deliver excellence at scale.

This is a hands-on yet highly proactive role. You'll support recruiters with day-to-day operational needs - troubleshooting Ashby, answering process questions, and ensuring smooth delivery across our TA processes - while also stepping back to identify smarter, more automated ways of working.

You'll work closely with the Director of Talent Acquisition, the TA Leadership Team, and Finance to streamline workforce planning, optimize reporting, and ensure our hiring data drives better decisions. It's a perfect role for someone who's tech-savvy, analytical, and energized by both solving daily problems and shaping long-term systems that scale.

What you'll be doingOperational Support & Process Excellence

• Act as the go-to person for recruiters, providing day-to-day operational support across tools, processes, and hiring workflows.

• Maintain and improve documentation, playbooks, and templates (including our CustomGPTs) to make our processes consistent, scalable, and easy to follow.

• Spot recurring challenges and proactively design smarter, automated solutions rather than one-off fixes.

Tooling, Systems & Automation

• Own and evolve Ashby and the broader TA tool stack, ensuring we use every feature effectively to save time and improve quality.

• Evaluate and pilot new technologies (including AI-based solutions) with a focus on measurable impact and adoption.

• Partner with IT, Finance and People Operations to ensure seamless integration and reliable data flows across systems.
  

Data, Reporting & Insights

• Build and maintain dashboards and reports that track hiring velocity, funnel health, recruiter capacity, and quality of hire.

• Lead monthly Leadership reporting and support regular company and People reviews with data-driven insights.

• Use Excel/Google Sheets (advanced formulas, pivot tables, automation) and analytics tools like Looker to turn data into action, being proactive about spotting potential bottlenecks and helping drive solutions.
  

Workforce Planning & Cross-Functional Collaboration

• Partner closely with Finance, People Operations and TA LT to align on headcount plans, forecasting, and hiring pacing.

• Own the workforce planning process from a TA perspective - ensuring data accuracy, visibility, and proactive budget tracking.

• Prepare and lead monthly TA meetings and updates, surfacing key insights and improvement opportunities.

• Act as a thought partner to TA Leadership, helping shape how we continue evolving toward a world-class, data-driven TA function.

What you need to succeed

• 4+ years of experience in Talent Operations, Recruiting Enablement, People Analytics/HR Operations or Strategy Consulting.

• Proven experience optimizing recruiting processes and introducing automation or tooling that improves efficiency and impact.

• Strong technical aptitude - confident working with Ashby or similar ATS, Excel/Google Sheets (advanced formulas, pivot tables, automation), and analytics tools like Looker.

• A proactive, curious problem-solver who identifies opportunities and takes initiative to make things better.

• Ability to balance tactical execution (daily recruiter support) with strategic systems thinking (building scalable, automated solutions).

• Excellent project management, stakeholder management, and communication skills across all levels.

• Deep understanding of recruiting metrics, headcount planning, and operational workflows.

Why you'll love it at Preply:

• An open, collaborative, dynamic and diverse culture;

• A generous monthly allowance for lessons on , Learning & Development budget and time off for your self-development;

• A competitive financial package with equity, leave allowance and health insurance;

• Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub

• Access to free mental health support platforms;

• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; 

• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting).

#LI-XXX

Our Principles

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.

• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.

• Challenge, disagree and commit - We value open and candid communication, even when we don't fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion

is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

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