EMEA Operations Specialist

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Job Family Definition

Operations Management

Operations Management is responsible for improving business productivity (process definition and adoption) and efficiency which contribute to the achievement of business priorities including revenue and profitability goals. Provides greater business transparency and visibility and helps facilitate business change agility. Enables lean operations by streamlining, simplifying and standardizing processes and systems. You will be working within the EMEA Revenue and Services Operations Team, in areas such as Go-To-Market, Performance Management, Services Revenue and Delivery, Adoption and Consumption Management.

Career Level Description

Accountability

• Responsible for delivery of outcome of assigned sub-projects (projects or areas of responsibility for Senior) and/or Operational processes.
• Internally recognized senior on complex technical and business matters.
• Works independently, using creativity and expertise and applying specialist professional knowledge to deliver quality results / technical solutions.
• Contributes to milestones, may collaborates in devising long-term concepts.

Complexity

• Contributes and works on sub projects and activities with moderate level of complexity. For more senior positions, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects).
• Works independently on topics as per set priorities.
• Provides regular project status and updates.
• Decisions/solutions can enhance essentially current and future design and strategy.
• Enhance complex systems & processes.

Experience

• Minimum Bachelor's degree in business, Operations, Economics, Engineering, or related field; MBA or Master degree preferred.
• Preferably, experience in Revenue or Services Operations, Sales and Services Strategy, or GTM execution roles.
• Advanced technical or business skills and special knowledge in one / several areas.
• Strong analytica skills, customer focus and business acumen.
• Fluent English, additional EMEA languages are a plus.

Communication

• Builds and maintains partnerships with internal customers and other departments.
• Contributes actively to build common ground for cooperation.
• Communicates clear and conveying processes & policies in a way that others can understand.
• Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.

Key Responsibilities & Tasks

Role Purpose

To drive sustainable business and organizational performance by harmonizing processes, enhancing operational efficiency, and enabling data-driven decisions. The role ensures compliance, fosters cross-functional collaboration, and develops strategic plans to achieve business targets and organizational growth.

Key Responsibilities

include but are not limited to:

• Within GTM area of competency, contributes to territory design, segmentation, account assignment, quota setting and coverage models across Market Units, Solution Areas and Services Sales.
• Within Sales Performance area of activity, helps preparing of business reviews, performance deep dives, translating data into insights and actions for MU Revenue & Services Operations Leaders.
• Within Services Revenue and Delivery area of activity, helps preparing of revenue forecast, business reviews, performance deep dives, translating data into insights and actions for MU Services Operations Leaders.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid