Client Advisor

hace 2 semanas

Madrid, Madrid, España Louis Vuitton A tiempo completo
Position

Louis Vuitton is looking for passionate and client-focused individuals to join our team in Madrid for the weekends . As a Client Advisor, you will be a true ambassador of the House, delivering a personalized and unforgettable client experience that reflects the Louis Vuitton promise. You will take the time to understand each client's needs and desires, guiding them through our universe with expertise, elegance, and care.

With a proactive mindset, you will build lasting relationships, engage with clients beyond the store, and contribute to both individual and team success in a dynamic, luxury retail environment.

Job responsibilities
  • Drive and achieve individual and team objectives and be accountable for sales results.
  • Welcome every client and provide the best client experience.
  • Advise clients across the brand and all product categories
  • Engage with clients to develop long-term relationships, leveraging different clienteling tools
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
  • Learn and master Brand and product knowledge.
  • Respect Louis Vuitton Brand standards and f ollow the company's policies and procedures
Profile

Skills

  • Curiosity
  • Empathy
  • Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client's)
  • Commercial Mindset
  • Passion for luxury and fashion
  • Responsibility & Ownership

Requirements

  • Languages: English and Spanish Fluent, other languages will be considered a plus.
  • A previous background in retail or hospitality and luxury is not mandatory but will be positively considered.
  • Professional Superior studies in sales & marketing and/or tourism are valued but not a requirement.
  • Availability to work 40hr/week and weekends.
Additional information

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

LOUIS VUITTON MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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