Customer Success Account Manager
hace 2 semanas
Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Fluent in Spanish and English required. Any other language would be a plus. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND significant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND significant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience Relevant work experience within customer industry Proven ability to manage and lead high-level stakeholders(C-level), including executive committees and business reviews Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification Project Management Institute (PMI) or equivalent Project Management certification Prosci or equivalent certification
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Customer Success Account Manager
hace 2 semanas
Madrid, Madrid, España Microsoft A tiempo completoCustomer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans...
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Account Manager – Customer Success Proptech
hace 1 semana
Madrid, Madrid, España ZENOVA A tiempo completoÚnete a Zenova como Junior Account ManagerEn Zenova estamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG.Contamos con un producto ya validado...
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Account Manager – Customer Success Proptech
hace 1 semana
Madrid, Madrid, España Zenova A tiempo completoÚnete a Zenova como Junior Account ManagerEnZenovaestamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG.Contamos con un producto ya validado...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the Account Teams plays a key role in ensuring high-value clients receive exceptional service, smooth onboarding, and continuous value from the company's products or services. This role focuses on customer engagement, issue resolution, and operational coordination, working closely with (Key) Account Managers...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España ALLPLAN A tiempo completoALLPLAN enables architecture, engineering, and construction professionals to transform project delivery by connecting teams and data throughout the entire lifecycle.We are looking for a Customer Success Manager to build and nurture strong relationships with a portfolio of global architecture and engineering customers, ensuring that they achieve significant...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Elsevier A tiempo completoCustomer Success ManagerMadrid, SpainDo you love helping healthcare professionals succeed?Can you influence both clinicians and executives effectively?About the RoleAs a Customer Success Manager (CSM), you are the primary post-sales contact for Elsevier's Clinical Solutions customers. You lead onboarding, drive product adoption, and ensure customers gain...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España RELX Group A tiempo completoCustomer Success ManagerMadrid, SpainDo you love helping healthcare professionals succeed?Can you influence both clinicians and executives effectively?About the RoleAs a Customer Success Manager (CSM), you are the primary post-sales contact for Elsevier's Clinical Solutions customers. You lead onboarding, drive product adoption, and ensure customers gain...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España tripstack A tiempo completoAbout TripstackFounded in Toronto, Canada in 2016,Tripstackhas been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group's world leading tech platform - giving partners access to global flight...
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Customer Success Manager
hace 6 días
Madrid, Madrid, España Sphera A tiempo completoSphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on...
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Customer Success Manager para Ebolution
hace 2 semanas
Madrid, Madrid, España Hanbai A tiempo completoCustomer Success Manager — EbolutionSobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida.SomosPartner of the Yearde BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución.Iniciamos...