Customer Success Account Manager
hace 2 semanas
Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Fluent in Spanish and English required. Any other language would be a plus. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND significant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND significant experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience Relevant work experience within customer industry Proven ability to manage and lead high-level stakeholders(C-level), including executive committees and business reviews Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification Project Management Institute (PMI) or equivalent Project Management certification Prosci or equivalent certification
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Customer Success Account Manager
hace 2 semanas
Madrid, Madrid, España Microsoft A tiempo completoCustomer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans...
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Account Manager – Customer Success Proptech
hace 7 días
Madrid, Madrid, España ZENOVA A tiempo completoÚnete a Zenova como Junior Account ManagerEn Zenova estamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG.Contamos con un producto ya validado...
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Account Manager – Customer Success Proptech
hace 7 días
Madrid, Madrid, España Zenova A tiempo completoÚnete a Zenova como Junior Account ManagerEnZenovaestamos transformando la forma en que el sector inmobiliario gestiona la energía, la sostenibilidad y la eficiencia. Nuestro software all-in-one centraliza procesos clave como la contratación de suministros, la optimización de costes y consumos, y el cumplimiento ESG.Contamos con un producto ya validado...
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Customer Success Manager
hace 2 semanas
Madrid, Madrid, España EVS A tiempo completoScope The Customer Success Manager supporting the Account Teams plays a key role in ensuring high-value clients receive exceptional service, smooth onboarding, and continuous value from the company's products or services. This role focuses on customer engagement, issue resolution, and operational coordination, working closely with (Key) Account Managers...
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Senior Customer Success Manager
hace 2 días
Madrid, Madrid, España Enfuce A tiempo completoAbout the Role:As a Senior Customer Success Manager, your mission will be to lead strategic customer relationships, maximise account growth, and serve as a trusted commercial advisor to our most valued customers. You will take ownership of a portfolio of high-value, often complex accounts, ensuring customers realize maximum value from our solutions and...
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Customer Success Manager
hace 7 días
Madrid, Madrid, España Pentera A tiempo completoMust be based in Madrid. Must speak Spanish, Italian and English at a fluent level.*Please send your resume in English Accelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of...
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Strategic Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Confluent A tiempo completoWe're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.It takes a certain kind of person to join...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Elsevier A tiempo completoCustomer Success ManagerMadrid, SpainDo you love helping healthcare professionals succeed?Can you influence both clinicians and executives effectively?About the RoleAs a Customer Success Manager (CSM), you are the primary post-sales contact for Elsevier's Clinical Solutions customers. You lead onboarding, drive product adoption, and ensure customers gain...
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Customer Success Manager
hace 7 días
Madrid, Madrid, España RELX Group A tiempo completoCustomer Success ManagerMadrid, SpainDo you love helping healthcare professionals succeed?Can you influence both clinicians and executives effectively?About the RoleAs a Customer Success Manager (CSM), you are the primary post-sales contact for Elsevier's Clinical Solutions customers. You lead onboarding, drive product adoption, and ensure customers gain...
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Senior Customer Success Manager
hace 2 semanas
Madrid, Madrid, España Viterbit A tiempo completoNo empezaremos contándote lo increíbles que somos (aunque lo somos ). Lo realmente importante es que estamos buscando a alguien que nos ayude a llevar nuestra misión al siguiente nivel y revolucionar el mundo del reclutamiento.Al grano Buscamos unSenior Customer Success Managercon al menos5 años de experiencia. Tu misiónComo Senior Customer Success...