Presales Technologist Manager
hace 5 días
HP is looking for a dynamic, experienced, and strategic leader to build, lead, and scale our elite team of Presales Technologists across the APJ and EMEA regions. This role is pivotal in driving the technical sales strategy for the HP Workforce Experience Platform (WXP), our cloud-based enterprise solution that moves organizations from reactive IT to a proactive, user-centric approach.
You will be a "player-coach" and a leader of senior technical experts. Your primary responsibility is to develop your team, foster a culture of technical excellence, and build strategic partnerships with regional sales leadership. You will be accountable for the team's ability to build deep client relationships, design world-class solutions, and directly contribute to revenue growth and market adoption in our most critical international theaters.
How You'll Make an Impact
Team Leadership & Performance (APJ & EMEA)
- Build & Develop Your Team: Recruit, hire, onboard, and provide continuous coaching and mentorship to a geographically dispersed team of senior technologists across APJ and EMEA.
- Drive Performance: Manage team performance, setting clear objectives, tracking key metrics (e.g., POV success, technical wins, pipeline contribution), and fostering a culture of accountability and success.
- Manage Regional Operations: Expertly manage resource allocation, territory assignments, and scheduling across multiple time zones and cultures to ensure optimal presales support for all sales opportunities.
- Foster a Culture of Excellence: Act as the team's chief advocate, removing roadblocks and providing the technical and professional development opportunities needed to maintain a world-class presales organization.
Strategic Sales & GTM Partnership
- Align with Sales Leadership: Partner directly with APJ and EMEA Sales Leadership to develop and execute the go-to-market (GTM) technical strategy.
- Drive Regional Strategy: Define the plays, technical positioning, and competitive differentiation strategies tailored to the unique market dynamics and buyer personas in APJ and EMEA.
- Act as an Executive Sponsor: Engage directly with C-level executives at strategic accounts, acting as a trusted advisor and serving as the ultimate escalation point for the most complex technical and business challenges.
- Manage the Business: Take ownership of the technical presales contribution to the regional forecast and pipeline, identifying risks and opportunities in collaboration with your sales partners.
Technical Excellence & Solutions Oversight
- Ensure Solution Quality: Provide oversight and guidance on the most complex, high-stakes solution designs, Proof-of-Value (POV) plans, and RFP responses, ensuring they are innovative, scalable, and perfectly aligned with client needs.
- Champion Regional Compliance: Serve as the subject matter expert for your team on complex data privacy and residency requirements specific to APJ and EMEA (e.g., GDPR, EU/Switzerland data handling, country-specific regulations), ensuring all proposed solutions are fully compliant.
- Resolve Escalations: Act as the final technical and strategic escalation point for your team, adept at navigating both deep technical challenges and sensitive client negotiations.
Global Strategy & Business Feedback
- Be the "Voice of the Regions": Consolidate and deliver structured feedback from your team and customers across APJ and EMEA to global Product Management and Engineering leadership.
- Identify Market Trends: Synthesize customer pain points and emerging trends from your regions to influence the WXP product roadmap and maintain our competitive edge.
- Drive Thought Leadership: Coordinate and support your team's contributions to thought leadership (whitepapers, industry events, etc.) that establish HP's expertise in the APJ and EMEA markets.
What You'll Bring (Qualifications)
- Experience: years of work experience in enterprise SaaS, with a strong preference for technical presales, consultative selling, or solutions architecture.
- Management Experience: 3-5+ years in a direct people management role, leading a presales, solutions architecture, or technical consulting team.
- International Leadership:Proven experience managing geographically dispersed teams across the APJ and/or EMEA regions is essential. You must have a strong understanding of cultural nuances and experience managing across multiple time zones.
- Product & Platform Expertise: Deep understanding of Digital Employee Experience (DEX) platforms (e.g., WXP, 1E, NextThink), IT Service Management (ITSM), and Endpoint Management.
- Microsoft Ecosystem Mastery: Expertise in the Microsoft endpoint management ecosystem, particularly Microsoft Intune and Microsoft Entra ID.
- Business & Sales Acumen: Strong grasp of the full SaaS sales lifecycle and experience managing a pre-sales team's role in pipeline, forecasting (in Salesforce), and GTM strategy.
- Cloud & Core Tech: Strong understanding of cloud-native principles (AWS, Azure), data platforms (PowerBI, ServiceNow, Splunk), and modern IT architecture.
- Executive Presence: Exceptional communication and presentation skills. You must be able to build credibility and simplify complex topics for C-level customers, partners, and internal senior leadership.
- Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or commensurate work experience.
Bonus Points
- Experience managing "managers" or leading a second-line team.
- Professional cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect).
- Direct, hands-on experience with ServiceNow implementation or architecture.
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