Systems Analyst, Laboratory Applications

hace 5 días

Bilbao, España CTI Clinical Trial Services A tiempo completo

Systems Analyst, Laboratory Applications

Job Purpose/Summary
The Systems Analyst, Laboratory Applications is responsible for technical work related to laboratory systems and supporting activities including project management, training, and support. This includes configuring systems, maintaining documentation, and training of IT staff and end users.  
 
What You'll Do
  • Manage the routine activities and configuration related to all laboratory applications
  • Install, configure, maintain, and support assigned laboratory systems
  • Effectively manage projects to completion on time and on budget
  • Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing
  • Analyze issues and problems reported by users and identifies solutions 
  • Train end users on new technologies and enhancements to laboratory systems
  • Perform disaster recovery testing and documentation
  • Maintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certifications
  • Proactively identify areas where technology can improve laboratory processes and end user productivity
  • Provide onsite support to local CTI employees for computer system hardware, software, and telecommunications
  • Procure and install all new electronic devices such as PCs; set up as required
  • Assist with implementing and supporting third party applications
  • Assist with testing and validation
  • Manage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budget
What You Bring
  • Working knowledge of LIMS development, forms development, workflow management, and instrument integration
  • Able to work closely with system users with all levels of experience
  • Ability to work within project budgets and complete deliverables in a timely manner
  • Excellent verbal and written communication skills
  • Effective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfaction
  • Ability to develop, prioritize, organize, and manage multiple tasks
  • Ability to provide superior level of customer service
  • Demonstrated ability to operate in a team environment
  • Excellent problem-solving skills
  • 5 years of experience managing Information Technology systems
  • Working experience with SQL and reporting systems
  • Bachelor's degree or equivalent in Computer Science or Information Technology
  • Thorough and current understanding of LabWare LIMS Management.
  • Experience in a help desk environment  
  • Fluent in English 
Why CTI?
At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.
 
For that reason, we treat our team members with the respect they deserve, and our numbers show it:
  • We support career progression – We believe in promoting from within and we have a structured mentoring program and program for recent graduates to provide the support employees need to move forward
  • We value education and training – We provide tuition assistance, partner with universities and colleges to create programs in our field, and have a dedicated training department
  • We value our people - We have never had a layoff in our three decade history and we guaranteed full pay for our employees during the COVID-19 shut-down regardless of the number of hours worked. We support a work-life balance and the importance of time with family by offering generous vacation time, a hybrid work from home schedule, and paid parental leave.
  • Our culture is unparalleled – We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry
  • We think globally and act locally – With employees across 60 countries, we have global reach but maintain culture and connections to the local communities in which we work. Our CTI Cares Committees are dedicated to ensuring the CTI culture and values translate around the world.
  • We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average annual retention rate of 95%, which is much higher than many other CROs
  • Our work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to market


Are you interested? Then we look forward to your electronic application, with a tabular CV in English.

CTI Clinical Trial and Consulting Services

Filipa Magalhães

  • Director, Laboratory Services

    hace 2 semanas

    Bilbao, España CTI Clinical Trial Services, Inc A tiempo completo

    **Director, Laboratory Services** **Job Purpose/Summary** Responsible for providing effective clinical leadership for the development and delivery of global laboratory services and products. This position is responsible for clinical oversight of all laboratory operations, assuring that such operations are conducted in compliance with applicable...

  • Quality Assurance Specialist, Laboratory Services EU

    hace 5 días

    Bilbao,, España CTI Clinical Trial Services A tiempo completo

    Quality Assurance Specialist, Laboratory Services EUJob Purpose/Summary The Quality Assurance Specialist, Laboratory Services is responsible for the assessment of quality and compliance according to CLIA and CAP requirements, ISO 15189 requirements, GCP, GLP and CTI Laboratory SOPs   What You'll Do  Author, review and maintain Standard Operating...

  • Solution Analyst: HR, H&S, Sustainability

    hace 1 semana

    bilbao, España Sibelco Asia Pte Ltd A tiempo completo

    A global materials company based in Bilbao is seeking a Solution Analyst for the IT Product Group. This role involves supporting solutions across applications and translating business needs into scalable designs, utilizing Workday. Ideal candidates possess demonstrable experience in Workday and strong analytical skills. Join a diverse team that fosters...

  • Team Lead

    hace 6 días

    Bilbao, España Müller`s Solutions A tiempo completo

    **About Müller's Solutions**: **Job Overview**: We are seeking a Team Lead for Subsidiaries Applications to be responsible for the global ERP, support, and optimization of the ERP system across the organization’s international operations. Coordinating with regional teams, leading ERP S4 Hana implementation and upgrades, managing system performance, and...

  • Solution Analyst- HR, H&S, Sustainability, Legal

    hace 3 días

    Bilbao, España Sibelco Asia Pte Ltd A tiempo completo

    Solution Analyst– HR, H&S, Sustainability, Legal page is loaded## Solution Analyst– HR, H&S, Sustainability, Legallocations: Bilbao HQ Officetime type: J Solution Analyst– HR, H&S, Sustainability, Legal**Location:**Bilbao HQ Office**At Sibelco, we advance life through materials.** For over 150 years, we’ve been a trusted leader in sourcing,...

  • Business Analyst Procurement

    hace 5 días

    Bilbao, España Sibelco Group A tiempo completo

    Business Analyst – Procurement (Bilbao, Hybrid)Location: Bilbao (Hybrid – 3 days on site)At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries such as glass, ceramics, construction, coatings,...

  • Information Technology Support Specialist

    hace 1 semana

    Bilbao, España Ethypharm A tiempo completo

    Job PurposeThe Technical Support Specialist will ensure efficient and effective operation of all IT and Telephony related hardware, software and infrastructure across a site or collection of sites. Provide hands and eyes support and global project implementation activity ensuring local infrastructure delivers to business expectations (SLA) whilst remaining...

  • image processing engineer – tdi satellite systems

    hace 7 días

    Bilbao, Vizcaya, España Satlantis A tiempo completo

    BilbaoPosted 2 hours agoAt SATLANTIS, we design cutting-edge optical and space technologies with one goal: solving global challenges from above. From our headquarters in Leioa (Bizkaia, Spain), we develop high-performance satellite payloads and imaging systems that provide reliable Earth observation data.We are now looking for an Image Processing Engineer...

  • Head of IT Enterprise Applications

    hace 2 semanas

    Bilbao, España Michael Page A tiempo completo

    Qualifications 10+ years of professional experience in IT, with a strong focus on SAP systems Vizcaya Important multinational in the industrial sector located in Bizkaia. The company is strong in the technological area and is making a commitment to digital transformation. Overview The Head of IT Application Services is responsible for leading and developing...

  • Business Analyst Procurement

    hace 1 semana

    Bilbao, Vizcaya, España SIBELCO MINERALES A tiempo completo

    Business Analyst ProcurementLocation:Bilbao HQ OfficeAt Sibelco, we advance life through materials.For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond...