Event and Customer Experience Manager

hace 1 semana

Madrid, Madrid, España Nordberg Medical A tiempo completo

Take part in a journey committed to innovation and improving lives.

Nordberg Medical is a Swedish biotech company working at the forefront of biomaterial science to reverse functionality loss. With state-of-the-art biomaterials, we produce and market innovative medical products that target structural imbalances associated with aging.

Join an international team of highly talented individuals where your contribution counts. We promote a culture of entrepreneurship, multiculturalism, and flexibility in more than ten countries. At Nordberg Medical, you will have the opportunity to grow and learn, to be creative, and to contribute to both our product and company success.

We are looking for a highly organized, creative, and detail-oriented
Event and Customer Experience Manager
to oversee the planning and execution of company events from start to finish.

The Event Manager will be responsible for designing event concepts led and supervised by the Marketing Manager, coordinating logistics, managing vendors, and ensuring a seamless experience for all attendees.

This role requires exceptional project-management skills, strong communication abilities, and the capacity to work under pressure while maintaining high standards of quality.

The ideal candidate will work closely with the Marketing Manager and other internal teams to ensure that all events align with brand goals, budget requirements, and overall strategic objectives.

This role will report directly to the Marketing Manager.

Key Responsibilities

  • Plan, coordinate, and execute local corporate events, conferences and special activities
  • Develop creative event concepts and detailed project timelines
  • Manage event budgets, negotiate vendor contracts, and ensure cost-effective solutions
  • Coordinate with agency, suppliers, and internal departments
  • Oversee event logistics, including setup, registration, audiovisual needs, and on-site execution
  • Ensure all events comply with brand guidelines
  • Track event performance, conduct post-event evaluations, and prepare detailed reports
  • Manage event marketing materials and collaborate with the communications team to promote events
  • Provide on-site leadership and troubleshoot issues during events
  • Maintain strong relationships with partners, vendors, and stakeholders

Skills and requirements
Skills & Competencies

  • Excellent organizational and project-management skills
  • Strong communication and interpersonal abilities
  • Creative mindset with the ability to propose innovative event ideas
  • Ability to multitask and work under pressure in a fast-paced environment
  • Strong negotiation and budgeting skills
  • Attention to detail and problem-solving skills
  • Ability to work cross-functionally and manage external vendors

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