Senior Communications Manager

We're looking for a Senior Manager, Global Communications to own and evolve Make's external voice. You'll be at the heart of how the world sees us - shaping our perspective in real time, projecting it through the channels that matter, and building Make's presence in one of tech's fastest-moving categories. As our most senior dedicated comms person, you'll have the autonomy to lead and the opportunity to build the function as we scale.

The automation and AI space shifts in hours, not weeks. We need someone who can move at that speed: trusted to react instantly, shape our take on the fly, and get it out through the relationships and channels you've built. This means you need to be in it - not just covering AI as a beat. Forget the traditional comms gatekeeping or process - you'll be so deeply embedded in AI, the product, the market, and the conversations that you can represent Make authentically and authoritatively, wherever it matters.

This isn't a role for reheating old tactics. Our successful candidate will break through the noise, seize opportunities as they emerge, and experiment with new approaches to ensure Make is always leading the conversations shaping automation and AI.

• Be the voice: Lead Make's always-on external presence across earned channels. You're constantly engaged, representing Make in the conversations shaping automation and AI.
• Know the product and space deeply: Know our product, our competitive landscape, and the broader automation/AI ecosystem. You should be able to demo, discuss technical nuances, and speak credibly without a safety net - and react to news as it happens.
• Set the strategy: Develop and own Make's global communications plan across podcasts, video platforms, community spaces, live events, influencer networks, and high-impact earned media.
• Anchor in community, amplify outward: Embed yourself where builders and practitioners gather - technical communities, forums, meetups, Discord servers - understanding what matters to them and surfacing those insights to the world through the right channels.
• Build modern influence: Develop relationships with podcasters, video creators, technical influencers, and community leaders alongside journalists and analysts. Know where the conversations are happening and ensure Make's perspective is part of them.
• Develop and tell the story: Craft narratives that position Make as the leader in automation and AI, securing meaningful coverage and visibility in the channels our audience actually uses.
• Advise leaders: Act as a trusted counsel to executives, preparing them for high-stakes moments across formats and guiding comms through sensitive issues.
• Integrate smartly and manage resources: Work closely with Product Marketing, Social, Content, and Community teams - and external PR partners - to ensure consistency of voice without losing agility. Manage budget for paid opportunities.
• Measure and improve: Define KPIs that reflect modern influence, report on performance, and refine approach for maximum impact.
• Prepare for what's next: Shape crisis comms plans and responses, ensuring Make is ready for high-pressure situations.

• Proven experience leading B2B comms in high-growth tech, with global scope and media-facing credibility.
• Track record of setting comms strategy and delivering results in competitive, fast-moving markets.
• Experience advising C-suite executives, with impeccable judgment under pressure.
• Strong media relations background and comfort being a spokesperson.
• Exceptional writer and storyteller, able to simplify complex ideas into sharp narratives.
• Operator mindset: scrappy, fast, and polished enough to handle both press and executives directly.
• Creative strategist who uses modern, relevant comms tools and tactics (including AI) - not a playbook from five years ago.
• Comfort with the pace and ambiguity of a high-growth global business.

• RSUs grant in a rapidly growing company raising its value every day
• Annual bonus
• Multinational team with 42 nationalities creating the future of automation
• Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year 
• 3 Company Impact Days per year
• Notebook/Macbook and 34'' curved monitor
• 25 days of vacation, 4 sick days
• 10 care days to care for your loved ones
• Extra parental vacation (3-6 months) 
• RSUs grant for a newborn child
• Life insurance
• Gympass
• Meal and transportation tickets, medical insurance
• Team buildings, parties, and company events multiple times a year
• Flexible working hours + home office

Join us on the ride

#careeratmake