Key Account Manager

Department:
Sales

Location:
EMEA-Spain-Field based

Description
Join a team that is changing millions of lives.
Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.

Ready to join us?

Role expectations
Do you want to join an international team in Iberia within an innovative fast-paced medical device company? Grab your chance and make good use of your business develop skills and passion for content and communication

As a Business Development Manager for large account you will report to the Sr. Director, Group Dental Accounts and Special Markets, EMEA. You will be responsible for the definition and delivery of commercial strategies. In your role, you will drive sales of Align for large accounts – DSO (Dental Service Organisations). You will do this through Practice Development, Key Account Management, and Services initiatives.

Manage large accounts from exploring, to closing deals and ensuring growth, following EMEA guidelines in close collaboration with EMEA DSO Commercial Manager.

• Play an essential part in achieving the company's business objectives, by directly (and indirectly) driving sales growth, and improving our overall profitability.
• Develop and implement key programs to address specific sales growth strategies and goals, specifically around the areas of Practice Development, Key Account Management and Services. These programs may be designed to appeal to specific customer segments or provide broad-based tools for channel-wide growth. Programs will often involve working cross-functionally to ensure internal buy-in and implementation success.
• Generate long term relationship at high scale while understanding and execute the action plans with practices and doctors.
• Have a strong working relationships with Sales, Marketing and Clinical Education departments.
• Lead the definition and implementation efforts of Align's Practice Development Program, designed to support our customers in the management of their dental centres, both from a marketing and organizational perspective. This also includes defining appropriate support materials and training programs for the sales team, as well as working in close collaboration with customers.
• Lead the definition and implementation plans for effective, market-leading key account management and definition of value-add services for customers. You will work closely with operations to adapt/develop our systems of information the specific billings requirements of clients.
• Be directly involved in sales calls to chosen customers, and the definition of a strategy to grow those particular customers.
• Receive assignments in the form of objectives and will determine how to use resources to meet schedules and goals. You may provide guidance to subordinates within the latitude of established company policies. You will also recommend changes to policies and establishes procedures that affect the organization.
• Design effective process to enhance the finance, operations and business metrics to provide solid business support.
• Maintain high level conversations with group and industry´s stakeholders.
• Have a leadership role with the dedicated saleforce and support team.
• Be a team player, high motivated and dedicated person.

What We're Looking For

• +7 years of work experience in relevant roles within sales and/or marketing management of healthcare-related technology products.
• Work experience in a medical device business.
• Experience from high level negotiations
• Experience from opportunity management
• Project management experience with cross-functional teams in a matrix environment highly desired
• BS/BA required, preferably in healthcare, technology or business-related field. MBA is considered a plus
• Language skills – Fluent Spanish; Fluent English
• The ideal candidate possesses strong interpersonal, listening and communication skills, plus creativity to accomplish delivery of product in timely manner. You naturally strive for the best performance and you have the willingness to learn. Additionally you are a good team player, dynamic, optimistic, accurate, result oriented, hardworking and creative.
• A holistic approach to all business lines
• Willing to travel up to 60%.

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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.