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IT ServiceNow Senior Developer

hace 43 minutos

Barcelona, Barcelona, España Symrise AG A tiempo completo

Symrise is a global supplier of fragrances, flavors, food, nutrition and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 3.8 billion in the 2021 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more …

Your role

As part of the
IT Service Integration & Management
team, you will play a key role in the
global expansion of the Symrise ServiceNow platform
, working closely with our
ServiceNow Architect
. Since its implementation in 2019, ServiceNow has been a vital tool for ITIL processes, self-service portals, and
Strategic Portfolio Management
. Due to the platform's continuous growth across
both IT and business functions
, we are strengthening our internal expertise to support and scale its capabilities.

Your Responsibilities

  • Develop & Customize
  • Design, configure, and enhance ServiceNow applications and modules, tailoring screens, managing workflows, setting up reports, importing data, and scripting custom solutions.
  • Integrate Systems
  • Seamlessly connect ServiceNow with third-party applications via APIs to optimize functionality.
  • Ensure Documentation & Best Practices
  • Maintain clear, comprehensive documentation of developments, integrations, and processes while following best practices.
  • Collaborate & Innovate
  • Engage in agile ceremonies, contribute ideas, and uphold development standards to enhance platform efficiency.
  • Maintain & Upgrade
  • Stay ahead of ServiceNow's evolving features, perform platform upgrades, and ensure smooth operation.
  • Support & Troubleshoot
  • Provide ongoing assistance, diagnose issues, resolve bugs, and ensure a seamless experience for end users.

Education & Qualifications

  • Bachelor's or Master's degree
    in
    Computer Science, Engineering, Information Technology, or a related field
    .

Experience

  • 5+ years
    of development experience in
    ServiceNow
    or a similar
    ITSM/ITOM
    platform role.
  • Proven track record of
    designing, developing, and implementing
    ServiceNow solutions in enterprise environments.

Skills & Certifications

  • ServiceNow Certification
    :

  • Certified System Administrator
    (minimum requirement).

  • Plus
    Certified Application Developer
    or
    Certified Implementation Specialist
    (ITSM, ITOM, or similar).
  • ITIL Certification
    (ITIL v3 or v4).

  • Strong experience with
    ITSM, ITOM, and Asset Management
    ServiceNow modules. Familiarity with
    SPM (Strategic Portfolio Management)
    is a plus

  • Technical expertise
    :

  • Proficiency in
    JavaScript
    (client scripts, business rules, UI policies, etc.).

  • Experience with
    Web Technologies
    (HTML, CSS, REST/SOAP APIs).

  • Languages
    : Fluent in
    written and spoken English
    ; additional languages are a plus.

This is an
international role
, with the flexibility to be based in one of the following
Symrise offices
:

  • Barcelona, Spain
  • Home to Symrise's
    Data & AI Hub
  • Selangor, Malaysia
  • Working hours aligned with the
    EMEA time zone

We offer a
hybrid work model
, combining
on-site collaboration
with
remote flexibility
, ensuring seamless global coordination.