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Student Academic Advisor
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The Student Academic Advisor at Schiller International is responsible for guiding the student through their entire journey at Schiller, from the time they enroll, providing them orientation as they begin their studies, until they graduate, making sure all their requirements are fulfilled. The Advisor will be the primary contact for student requests and will coordinate with all departments within Student Services and Academics to ensure the student's needs are met. The Advisor will actively engage with students in mentorship and keep ongoing regular communication, lead initiatives to increase retention, graduation rates, and student employment rates, actively leading career services and placement initiatives and keeping updated data for compliance and regulatory needs. The Advisor will also lead student life initiatives on campus such as welcome weeks or other campus engagement events.
Tasks and Responsabilities- Provide consistent, proactive academic advisor to support student success.
- Monitor student progress and provide individualized support for struggling students.
- Explain university policies, graduation requirements and academic regulations.
- Provide information to students regarding academic requirements.
- Improve support programs for low performing and high performing students.
- Provide a supportive environment for students facing personal or academic challenges.
- Refer students to campus resources such as counseling or tutoring.
- Maintain accurate records or advising sessions and student progress.
- Coordinate with Registrars where academic planning is concerned.
- Analyze student data to identify trends and improve advising strategies.
- Communicate important deadlines, events, and opportunities to students.
- Lead and promote on site student life events alongside the Student Engagement Coordinator to promote student experience within key learning areas and values at Schiller.
- Liaise with the Academic Department and professors to support students and resolve conflicts.
- Support Student Council in event planning and goal setting.
- Work with operational systems and procedures to improve data gathering and archiving of student information, working closely with the IT team.
- Participate in Institutional Assessment and Improvement plans.
- Attend trainings to stay up-to-date in the field.
- Work collaboratively with university administrative and academic leadership, Marketing department, faculty, students, academic support, and external stakeholder groups to support the realization of the university objectives where academics and student experience are concerned.
- Any other duties as assigned by the Director of Student Services and or Campus Director.
- Bachelor's Degree in Psychology or similar field preferred.
- 5 years' experience in Higher Education.
- Experience with Student Information Systems.
- Experience in mentorship or coaching a must.
- Full Mastery of English a must
- Proficiency level of Spanish.
