Portuguese Tourism Agent Support

hace 4 días


Málaga, Málaga, España Global Talent A tiempo completo


Role Overview:

As a Customer Support Specialist, youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. You'll be part of a multicultural and dynamic environment, helping customers from across the globe.

What You'll Do:
  • Support customers with booking upgrades, changes, or general inquiries

  • Offer friendly, solution-oriented service via phone, email, and chat

  • Work closely with internal teams to resolve customer issues

  • Ensure all interactions meet quality and compliance standards

  • Maintain up-to-date knowledge of company services and procedures

Languages Required:
  • Portuguese (Native)

  • Spanish (C1)

  • English (Minimum B2)

What Were Looking For:
  • Experience in customer service (ideally in tourism or hospitality)

  • Excellent communication skills and empathy

  • Comfortable using digital tools and working in a structured environment

  • Availability to start training on 4th June 2025

  • Located in or willing to relocate to Málaga

Job Details:
  • Modality: On-site (Business & Management format)

  • Sector: Tourism Upgrade Booking

  • Job Start: 13 June 2025

  • Contract Type: Full-time

Join a vibrant and growing team in one of the most beautiful cities in Spain




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