Portuguese Tourism Agent Support
hace 4 días
Role Overview:
As a Customer Support Specialist, youll be assisting clients with booking upgrades and tourism-related inquiries. Your role will involve handling calls and written communications while providing an outstanding customer experience. You'll be part of a multicultural and dynamic environment, helping customers from across the globe.
What You'll Do:Support customers with booking upgrades, changes, or general inquiries
Offer friendly, solution-oriented service via phone, email, and chat
Work closely with internal teams to resolve customer issues
Ensure all interactions meet quality and compliance standards
Maintain up-to-date knowledge of company services and procedures
Portuguese (Native)
Spanish (C1)
English (Minimum B2)
Experience in customer service (ideally in tourism or hospitality)
Excellent communication skills and empathy
Comfortable using digital tools and working in a structured environment
Availability to start training on 4th June 2025
Located in or willing to relocate to Málaga
Modality: On-site (Business & Management format)
Sector: Tourism Upgrade Booking
Job Start: 13 June 2025
Contract Type: Full-time
Join a vibrant and growing team in one of the most beautiful cities in Spain
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