Content Operations Support Intern

Job Description:

Rakuten TV is looking for Content Operation Intern that are willing to work on the Operations Department helping the Team to ensure that we offer the best quality for all our content.

Company Overview

Rakuten TV is a leading streaming platform, available in 42 countries of Europe, which offers premium Hollywood and local content across various types of access: Transactional Video-on-demand (ie buy or rent movies), AVOD (advertising-based on-demand content) or FAST (linear free TV channels with ads). Rakuten TV forms part of Rakuten Group one of the worlds' leading internet services companies, offering a wide variety of services for consumers and businesses, with a focus on e-commerce, fintech and digital content.

Our Rakuten mission:

Contribute to society by creating value through innovation and entrepreneurship. By providing high-quality services that help our users and partners grow, we aim to advance and enrich society.

Responsibilities

• Support in reviewing all content, from movies to FAST channels, that need to be published in our platform ensuring high quality standards.
• Be able to identify audio and subtitle errors (ie- out of sync) and understanding the issues to be able to help the Team with any possible fix.
• Support in reporting quality control errors detected.
• Detect best Ad placements for our ad supported content (AVOD).
• Support and help the Metadata team contacting content providers to gather all information needed (synopsis, images, cast…) to publish the content in the platform.

Requirements

• Understanding of video / audio specs.
• Ability to work within a Team.
• Solution oriented. Hands-on and "can do attitude"
• Good judgment and attention to detail.

Some good reasons to apply:

• Opportunity to work for a leading company and a global technology conglomerate.
• Flexible working hours and hybrid model. Friday afternoon off
• Promotion possibilities in a fast growth environment.
• Interesting Training resources and Free Language Classes.
• Great work atmosphere, team activities and offsite's.
• Wellbeing and Sustainable offices, 2 blocks away from Barcelona beach. Brand new and modern offices.
• Wellbeing and Mental Health platforms.
• Free coffee, juice and allowance to order lunch
• Culturally diverse and inclusive, with people from approx. 24 different nationalities.
• Rakuten TV flex: Private Medical Insurance or extra money for meal card / commuting / kindergarten card.

Rakuten Shugi principles:

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. We expect "Rakutenians" to model these 5 "Shugi" Principles of Success:

• Always improve, always advance. With enough determination and effort, you can achieve anything.
• Be passionately professional. Be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Success in business depends on making and executing concrete specific action plans.
• Maximize Customer Satisfaction. The greatest satisfaction in a service industry is to see our customers smile.
• Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage yourself and your team.

Our D&I mission:

Rakuten's corporate mission is to "contribute to society by creating value through innovation and entrepreneurship." We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless gender, age, sexual orientation, race, religion, culture, nationality, disability, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. To continue to provide innovative services, we strive to respect the uniqueness and values of every one of our Rakutenians, located all around the world, and to create environments where they are able to demonstrate their full potential.

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