Account Manager

hace 3 días

Benalmádena, Málaga, España Personalbüro U. Herrmann A tiempo completo

Start: asap

DUTIES AND RESPONSIBILITIES:

  • Utilize CRM tools to contact and qualify accounts, generating new opportunities
  • Consistently meet daily, weekly, and monthly KPIs for activity and performance
  • Maintain accurate and up-to-date records in the CRM system
  • Ensure regular communication with assigned accounts to maintain strong relationships and drive business
  • Participate in targeted sales activities such as call storms, industry-focused campaigns, and hotel-specific initiatives
  • Qualify and follow up on all opportunities related to meetings, events, and group accommodations
  • Adopt an upselling approach during client interactions to maximize revenue and add value to the client experience
  • Provide chain-wide discounts based on client needs and follow up to ensure usage of these offers
  • Offer alternative solutions when preferred hotels are unavailable
  • Assist with both business travel inquiries and individual requests when needed
  • Work on external lead lists and other platforms as required by the business.

REQUIREMENTS:

  • Native/fluent in Norwegian, both oral and written. Fluent in English (at least B2 level)
  • Excellent organizational and communication skills
  • Positive attitude and a proactive approach to work
  • Proficiency in using office software programs such as Word, Excel, Outlook, and PowerPoint
  • Experience in sales, with a proven track record
  • Background in hospitality is an advantage, though not mandatory
  • Familiarity with CRM systems is beneficial but not required.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Working schedule: Monday - Friday, office hours. 39 hours a week
  • And many others

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