System Engineer

hace 7 días

Madrid, Madrid, España Cognizant Netcentric A tiempo completo

What makes Cognizant Netcentric a great fit for you?

At Cognizant Netcentric, we create memorable digital experiences for the worlds leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies.

Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation.

With Holacracy at our core, every individual is empowered to make an impact.

The Role

Were looking for a System Engineer with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You will act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience.

This role is not fully remote. Candidates must be based in Madrid.

What You will Do:

  • Act as a senior escalation point for complex system, infrastructure, and platform issues
  • Ensure high availability, stability, and performance of customer-facing environments
  • Provide expert-level support across Linux/Unix systems, cloud platforms, and web infrastructure
  • Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security
  • Operate and support cloud environments (AWS / Azure), including monitoring and cost awareness
  • Support and improve CI/CD pipelines and deployment processes
  • Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance
  • Collaborate closely with developers, QA, and architects to resolve issues and prevent reoccurrence
  • Maintain clear documentation, runbooks, and incident reports using tools like JIRA
  • Proactively identify risks, propose improvements, and drive operational best practices
  • Support on-call or urgent production issues when required
  • Mentor junior engineers and contribute to knowledge sharing across the team

What You Bring

  • Senior background in System Engineering, System Administration, or Technical Support
  • Strong Unix/Linux expertise and command-line skills
  • Solid understanding of networking, DNS, and security best practices
  • Good understanding of web infrastructure, including web servers, dispatchers, and load balancing
  • Hands-on exposure to cloud platforms (AWS preferred)
  • Scripting skills (Bash, Python, or Perl)
  • Experience with JIRA, Git, and CI/CD tooling
  • Fluent English and EU work eligibility
  • Availability to work onsite in Madrid (3 days/week)

Nice to Have

  • Adobe Experience Manager (AEM) knowledge or certification
  • CI/CD tools (Jenkins, Maven)
  • CDN platforms (Akamai, Fastly, CloudFront, Imperva)
  • Cloud certifications and/or previous Tech Lead experience

At Cognizant Netcentric you get:

  • Permanent contract
  • 30 working days of vacation
  • Flexible working hours
  • Recognition bonus system
  • Private health insurance
  • Apple work equipment
  • WFH equipment + welcome package
  • WFH monthly expenses compensation
  • Access to Udemy courses
  • Adobe certification
  • Sponsored gym membership
  • Tax-free benefits (ticket restaurant, kindergarten and transport)
  • A dynamic and international team
  • Everyone has a voice; we are a Holacracy organisation

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