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System Engineer
hace 1 día
Job Description:
What makes Cognizant Netcentric a great fit for you?
At Cognizant Netcentric, we create memorable digital experiences for the worlds leading brands. We are a diverse, global community of 1,500+ Adobe experts working across countries, cultures, and technologies.
Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation.
With Holacracy at our core, every individual is empowered to make an impact.
The Role
Were looking for a System Engineer with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You will act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience.
This role is not fully remote. Candidates must be based in Madrid.
What You will Do:
- Act as a senior escalation point for complex system, infrastructure, and platform issues
- Ensure high availability, stability, and performance of customer-facing environments
- Provide expert-level support across Linux/Unix systems, cloud platforms, and web infrastructure
- Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security
- Operate and support cloud environments (AWS / Azure), including monitoring and cost awareness
- Support and improve CI/CD pipelines and deployment processes
- Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance
- Collaborate closely with developers, QA, and architects to resolve issues and prevent reoccurrence
- Maintain clear documentation, runbooks, and incident reports using tools like JIRA
- Proactively identify risks, propose improvements, and drive operational best practices
- Support on-call or urgent production issues when required
- Mentor junior engineers and contribute to knowledge sharing across the team
What You Bring
- Senior background in System Engineering, System Administration, or Technical Support
- Strong Unix/Linux expertise and command-line skills
- Solid understanding of networking, DNS, and security best practices
- Good understanding of web infrastructure, including web servers, dispatchers, and load balancing
- Hands-on exposure to cloud platforms (AWS preferred)
- Scripting skills (Bash, Python, or Perl)
- Experience with JIRA, Git, and CI/CD tooling
- Fluent English and EU work eligibility
- Availability to work onsite in Madrid (3 days/week)
Nice to Have
- Adobe Experience Manager (AEM) knowledge or certification
- CI/CD tools (Jenkins, Maven)
- CDN platforms (Akamai, Fastly, CloudFront, Imperva)
- Cloud certifications and/or previous Tech Lead experience
At Cognizant Netcentric you get:
- Permanent contract
- 30 working days of vacation
- Flexible working hours
- Recognition bonus system
- Private health insurance
- Apple work equipment
- WFH equipment + welcome package
- WFH monthly expenses compensation
- Access to Udemy courses
- Adobe certification
- Sponsored gym membership
- Tax-free benefits (ticket restaurant, kindergarten and transport)
- A dynamic and international team
- Everyone has a voice; we are a Holacracy organisation
