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About Cognizant Netcentric
At Cognizant Netcentric, we build memorable digital experiences for the world's leading brands. We are a global community of
1,500+ Adobe experts
, combining startup agility with the scale and stability of a global organization. Our way of working is powered by
Holacracy
, giving everyone ownership and impact.
The Role
We're looking for a
System Engineer
with a strong customer-first mindset to ensure reliable, secure, and high-performing platforms. You'll act as a Netcentric ambassador, handling complex issues, supporting cloud-based environments, and delivering an excellent customer support experience.
This role is
not fully remote
. Candidates must be
based in Madrid
.
What You'll Do
- Act as a senior escalation point for complex system, infrastructure, and platform issues
- Ensure high availability, stability, and performance of customer-facing environments
- Provide expert-level support across
Linux/Unix systems
, cloud platforms, and web infrastructure - Troubleshoot and resolve incidents related to networking, DNS, SSL/TLS, and security
- Operate and support
cloud environments
(AWS / Azure), including monitoring and cost awareness - Support and improve
CI/CD pipelines
and deployment processes - Work with CDNs, load balancers, web servers, and dispatchers to optimize traffic and performance
- Collaborate closely with developers, QA, and architects to resolve issues and prevent reoccurrence
- Maintain clear documentation, runbooks, and incident reports using tools like
JIRA - Proactively identify risks, propose improvements, and drive operational best practices
- Support on-call or urgent production issues when required
- Mentor junior engineers and contribute to knowledge sharing across the team
What You Bring
- Senior background in
System Engineering, System Administration, or Technical Support - Strong
Unix/Linux
expertise and command-line skills - Solid understanding of networking, DNS, and security best practices
- Good understanding of
web infrastructure
, including
web servers, dispatchers, and load balancing - Hands-on exposure to
cloud platforms
(AWS preferred) - Scripting skills (Bash, Python, or Perl)
- Experience with
JIRA
, Git, and CI/CD tooling - Fluent English and EU work eligibility
- Availability to work onsite in
Madrid (3 days/week)
Nice to Have
- Adobe Experience Manager (AEM)
knowledge or certification - CI/CD tools (Jenkins, Maven)
- CDN platforms (Akamai, Fastly, CloudFront, Imperva)
- Cloud certifications and/or previous Tech Lead experience
At Netcentric you get:
- Permanent contract
- 30 working days of vacation
- Flexible working hours
- Recognition bonus system
- Private health insurance
- Apple work equipment
- WFH equipment + welcome package
- WFH monthly expenses compensation
- Access to Udemy courses
- Adobe certification
- Sponsored gym membership
- Tax-free benefits (ticket restaurant, kindergarten and transport)
- A dynamic and international team
- Everyone has a voice; we are a Holacracy organisation
At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams.
We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.
