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Operations Coordinator, Enterprise
hace 3 semanas
What To Expect
As an Enterprise Operations Coordinator you are responsible for facilitating day-to-day Operations with large Business customers, with a special focus on Leasing Companies. You will work across the entire customer journey, from order processing to delivery, invoicing, cash collection and after-sales services. The main priority is to ensure smooth and seamless processes.
What You'll Do
Responsible for managing day-to-day operations with large Business customers.
Act as primary point of contact for Leasing Company's operations teams across Sales, Delivery and Service.
Together with the Operations Manager you will be responsible for the definition and implementation of processes and procedures with leasing companies across all areas:
- Ordering
- Delivery
- Registration
- Invoicing
- Payment
- Account and Driver Management
- Supercharger
- Over-the-air upgrades
- Returns
- Renewals
- BBG/RVG
- Service
What You'll Bring- Excellent interpersonal skills - Ability to forge strong professional relationships and build trust
- Fanatical about process
- Grasps complex concepts quickly
- Can make a plan and explain it clearly
- Extremely agile
- Precise communicator
- High attention to detail
- Excellent communication skills in English and local language
, Tesla
