Hybrid Solution Specialist
hace 2 días
Key Responsibilities
- Act as a trusted advisor for Norwegian-speaking business clients regarding cloud products and solutions
- Provide technical and solution-oriented support via phone, email, and virtual meetings
- Guide customers through onboarding, adoption, and optimization of cloud technologies
- Understand client needs and recommend suitable features, upgrades, and configurations
- Troubleshoot technical inquiries and collaborate with internal support teams when needed
- Maintain accurate customer documentation and records within CRM systems
- Stay up-to-date with cloud product updates, features, and industry best practices
- Support customer retention and satisfaction through proactive follow-ups
Requirements
- Native or fluent Norwegian (C1+)
- Fluent English (B2+)
- Strong communication and interpersonal skills
- Interest in cloud technology and digital transformation tools
- Ability to assist and educate users with technical solutions
- Problem-solving mindset and attention to detail
- Team-oriented, proactive, and eager to learn
- Previous experience in customer support or technical assistance is a plus (not required)
What We Offer
- Hybrid working model – office based in Málaga or Valencia
- Full-time schedule | Monday to Friday, 09:00 – 18:00
- Comprehensive training and continuous learning opportunities
- Career growth within the cloud and tech industry
- Dynamic and multicultural work environment
- Start date: ASAP
Location
Málaga or Valencia, Spain
(Hybrid)
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