Delivery Operations Assistant

hace 2 semanas


Madrid, Madrid, España Taskify A tiempo completo 25.000 € - 35.000 € al año
  • Job Title:
    Delivery Operations Assistant
  • Work Location:
    Madrid, Spain
  • Employment Type:
    Permanent
  • Pay Range:
    Competitive salary + 15% employee discount

About the Role:

As a
Delivery Specialist
, you'll play a key role in ensuring smooth, efficient, and timely deliveries across our network. You'll monitor live orders, resolve real-time delivery issues, and provide fast, professional communication to our delivery partners to ensure exceptional service. This is a great opportunity to be part of a fast-growing operations team in an international, technology-driven environment.

Key Responsibilities:

  • Incident Management:
    Monitor and manage real-time delivery issues, ensuring quick and effective resolution.
  • Communication Handling:
    Make and receive calls and chats with delivery drivers to address order-related questions and incidents.
  • Problem Solving:
    Handle urgent situations calmly and efficiently while maintaining service standards.
  • Operational Coordination:
    Support delivery operations by managing traffic flow and ensuring on-time performance.

What You'll Bring:

  • Strong
    organizational and multitasking abilities
    with excellent time management.
  • Proven ability to stay
    calm and effective under pressure
    .
  • Excellent
    verbal and written communication skills
    (Spanish required; English a plus).
  • Tech-savvy with a
    user-level understanding of operational tools
    and systems.
  • Ability to make sound decisions independently and efficiently.

What We Offer:

  • Competitive compensation package.
  • 23 working days of paid vacation per year.
  • 15% employee discount
    on the Just Eat app.
  • A dynamic,
    multicultural work environment
    in a global tech company.

Apply Now



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