Spain Delivery Specialist

hace 2 semanas

Madrid, Madrid, España Xiaomi Technology A tiempo completo

Responsibilities:

  • Manage the daily delivery operations for Key Accounts (KAs), organizing and monitoring end-to-end (E2E) delivery fulfillment to ensure timely and accurate delivery of goods and achievement of monthly KPIs.
  • Coordinate and communicate with all relevant internal teams, 3PL partners, and customers to ensure smooth and efficient delivery operations.
  • Monitor and analyze delivery and logistics data, identify root causes of issues, propose corrective actions, and continuously improve operational efficiency.
  • Proficiently operate CRFR calls, complete weekly KA communication meetings, optimize weekly delivery plans, and assist KAs in resolving delivery-related problems.
  • Review purchase orders, shipping documents, and delivery schedules to ensure accuracy and compliance.
  • Ensure that the quality of all logistics and delivery services meets company standards and customer expectations.
  • Respond to customer inquiries, maintain effective communication channels, and ensure information is shared accurately and timely between all stakeholders.
  • Support and execute continuous improvement projects as required by management.
  • Complete other tasks assigned by supervisors.

Requirements:

  • Bachelor's degree or above in Supply Chain Management, Logistics, or a related field.
  • Minimum
    1+ year
    of experience in 3C product delivery, logistics, or related operations.
  • Strong analytical, coordination, and communication skills.
  • Excellent verbal and written communication in
    Spanish and Chinese
    .
  • Proactive, adaptable, and honest; strong problem-solving, execution, and relationship-building abilities.
  • Familiar with the fast-paced environment of internet or technology companies; open-minded and a fast learner.
  • Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare structured reports.
  • Experience with 3PL management, delivery KPI tracking, and continuous improvement projects is preferred.

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