E-Seller

hace 1 semana

Madrid, Madrid, España BYD Europe A tiempo completo

Who we are

BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.

At BYD Iberia, we are redefining the future of mobility. As part of the world's leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.

Your Mission

As an E-Seller, you will be the first point of contact for online customers, representing the BYD brand with expertise and enthusiasm. Your mission is to guide prospects throughout their digital journey, qualify their needs, and ensure a seamless transition to our dealer network, ultimately contributing to strong sales performance and customer satisfaction.

What you´ll be doing

Managing inbound inquiries via phone, WhatsApp, email and web forms with speed, professionalism and a solution-oriented mindset.

Conducting outbound calls, messages and follow-ups to generate and nurture new commercial opportunities.

Qualifying leads while effectively communicating BYD values and the key differentiators of our NEV models.

Matching customers with the appropriate dealer and ensuring a smooth, high-quality handover.

Following up with dealers to monitor lead progress, support the closing process and maximize conversion rates.

Collecting customer feedback and market insights to suggest improvements in marketing and commercial strategies.

Maintaining accurate CRM records and ensuring compliance with data protection standards.

Collaborating closely with marketing, product, sales and after-sales teams.

Participating in ongoing training to enhance product knowledge and digital sales techniques.

What You Bring

Bachelor's degree in Business, Marketing, Communications or equivalent experience.

3+ years of experience in inside sales, telesales, customer service or lead management (ideally in automotive).

Experience working with dealers or retail networks (strong plus).

Proficiency with CRM systems and multichannel communication tools (phone, WhatsApp Business, email).

Strong analytical and commercial skills, with the ability to identify customer needs and propose tailored solutions.

Excellent communication abilities and a customer-centric, consultative approach.

Proactive, organized, detail-oriented and comfortable managing multiple leads simultaneously.

A strong interest in NEVs and willingness to develop deep product knowledge.

Why Join Us

  • Be part of a fast-growing, innovative global automotive company.
  • Work closely with top leadership, influencing strategic projects and initiatives.
  • Collaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence.
  • Opportunity to develop professionally and grow within a leading organization in the electric mobility sector.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

  • Seller training project manager

    hace 1 semana

    Madrid, Madrid, España Miravia A tiempo completo

    Shape the Future of Digital Commerce with Your Visionary ExpertiseAbout Miravia:Miraviais an innovative e-commerce platform, part ofAlibaba Group, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with...

  • AIDC业务孵化兼外派管理部-Seller Training Project Manager-Seller Engagement

    hace 1 semana

    Madrid, Madrid, España Alibaba A tiempo completo

    Basic InfomationDepartment:Alibaba GroupDegree:BachelorWork Experience:5 yearJob Description1、Design and implement seller training programs tailored to the Spanish market, enhancing sellers' operational capabilities on the Ali International platform.2、Analyze seller needs and customize training content in engaging formats (eg. tutorials, infographics,...

  • E-Seller

    hace 1 semana

    Madrid, Madrid, España BYD EUROPE A tiempo completo

    Who We AreBYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.At BYD Iberia, we are redefining the future of mobility. As part of the world's leading New Energy Vehicle company, we are committed to...

  • International Digital Commerce Group-AliExpress-KAM Home and Living-GM team

    hace 4 días

    Madrid, Madrid, España Alibaba A tiempo completo

    Basic InfomationDepartment:Alibaba GroupDegree:BachelorWork Experience:1 yearJob DescriptionJob Description (ENGLISH CV PLEASE):1. Business development and planning: Negotiate with key sellers and promote the relevant local selection, negotiating price advantage, and ensure that the business goals are achieved. Prioritize seller growth based on market...

  • AliExpress-Logistics Solution Program Management-Madrid

    hace 4 días

    Madrid, Madrid, España Alibaba Group A tiempo completo

    Collaborate with commercial team to collect requirements from sellers, organize and provide BRD with system PD and tech, to ensure project launch.Follow up on the functional optimization of seller system realated logistics, including solution subscription, order management, shipping label printing, tracking, and claim.Once seller solution updated, ensure all...

  • Técnic@ E-Commerce Especialista en Amazon

    hace 1 semana

    Madrid, Madrid, España VetNova A tiempo completo

    Delegado/a Comercial E-CommerceUbicación:Madrid (Oficina Central Arturo Soria)Empresa:VetNova Salud, S.L.Departamento:E-Commerce¿Quiénes somos?En VetNova trabajamos para mejorar la salud y bienestar de animales y personas, ofreciendo productos innovadores y de alta calidad. Buscamos incorporar un/aDelegado/a Comercial E-Commerceexperto en Amazon para...

  • AliExpress-Logistics Solution Program Management-Madrid

    hace 4 días

    Madrid, Madrid, España Alibaba A tiempo completo

    Basic InfomationDepartment:Alibaba GroupDegree:BachelorWork Experience:2 yearJob DescriptionCollaborate with commercial team to collect requirements from sellers, organize and provide BRD with system PD and tech, to ensure project launch.Follow up on the functional optimization of seller system realated logistics, including solution subscription, order...

  • Head of B2B

    hace 2 días

    Madrid, Madrid, España Bark A tiempo completo

    About BarkBark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a...

  • GenAI Training Specialist, EU 3P Learning

    hace 6 días

    Madrid, Madrid, España Amazon A tiempo completo

    Join EU Seller Services as a GenAI Training Specialist, where you will be contributing to building Europe's most trusted marketplace for Sellers to thrive locally and globally As part of our EU Learning and Development (L&D) team, you will have an instrumental role in driving business performance and supporting our employees' productivity. We are looking for...

  • GenAI Training Specialist, EU 3P Learning

    hace 6 días

    Madrid, Madrid, España Amazon A tiempo completo

    DESCRIPTIONJoin EU Seller Services as a GenAI Training Specialist, where you will be contributing to building Europe's most trusted marketplace for Sellers to thrive locally and globallyAs part of our EU Learning and Development (L&D) team, you will have an instrumental role in driving business performance and supporting our employees' productivity. We are...