Customer Service Agent – Slovenian Speaker
hace 16 horas
Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time
Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.
Role OverviewAs a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.
Key Responsibilities-
Handle inbound customer inquiries via phone, email, and chat
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Provide accurate and clear information about products and services
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Resolve customer issues efficiently and professionally
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Maintain high levels of customer satisfaction
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Follow internal policies, procedures, and quality standards
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Monday to Saturday: 09:00 – 23:00
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Sunday: 10:00 – 19:00
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Rotational shifts within these hours
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Gross monthly salary: €1,900
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Full on-site training and ongoing support
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Modern office environment in Sofia
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Multilingual and international team
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Career growth and internal mobility opportunities
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Slovenian: fluent/native
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English: B2 level
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Excellent communication and customer-focused skills
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Ability to work on-site in Sofia
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Flexibility to work rotational shifts
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