Customer Service Agent – Slovenian Speaker

hace 16 horas


Valencia, Valencia, España Essence Coaching Group A tiempo completo

Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time

Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.

Role Overview

As a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.

Key Responsibilities
  • Handle inbound customer inquiries via phone, email, and chat

  • Provide accurate and clear information about products and services

  • Resolve customer issues efficiently and professionally

  • Maintain high levels of customer satisfaction

  • Follow internal policies, procedures, and quality standards

Working Schedule
  • Monday to Saturday: 09:00 – 23:00

  • Sunday: 10:00 – 19:00

  • Rotational shifts within these hours

Salary and Benefits
  • Gross monthly salary: €1,900

  • Full on-site training and ongoing support

  • Modern office environment in Sofia

  • Multilingual and international team

  • Career growth and internal mobility opportunities

Requirements
  • Slovenian: fluent/native

  • English: B2 level

  • Excellent communication and customer-focused skills

  • Ability to work on-site in Sofia

  • Flexibility to work rotational shifts



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