Empleos actuales relacionados con AI Specialist - Barcelona, Barcelona - Darwin AI
-
AI Search Optimization Specialist
hace 2 semanas
Barcelona, Barcelona, España Lodgify A tiempo completoWho we are Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united...
-
SMM & Content Specialist
hace 1 semana
Barcelona, Barcelona, España Colibrix One A tiempo completoJoin COLIBRIX ONE – Innovating the Future of PaymentsAt COLIBRIX ONE*, we're building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No and holder of a Financial Institution...
-
SMM & Content Specialist
hace 1 semana
Barcelona, Barcelona, España Colibrix One A tiempo completoJoin COLIBRIX ONE – Innovating the Future of PaymentsAt COLIBRIX ONE*, we're building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No and holder of a Financial Institution...
-
Designer & Video Editor Intern – Spain
hace 7 días
Barcelona, Barcelona, España Skello A tiempo completoAbout Skello At Skello, we build the go-to HR solution for planning and managing frontline teams. In Europe, frontline teams make up 50% of the workforce, but only 20% of digital solutions are truly designed for them. Skello was created to fill this gap: A collaborative and intuitive platform that simplifies the day-to-day for managers and employees, by...
-
Head of Marketing
hace 2 semanas
Barcelona, Barcelona, España Skello A tiempo completoWho are we? Skello is a French scale-up, founded in 2016 with a clear ambition: "Becoming the leading HR solution for all frontline teams in Europe." And 9 years later, we're closer than ever to achieving it: - Nearly 400 exceptional employees based in 3 offices in Paris, Lille and Barcelona - €40M raised from outstanding investors -...
-
AI Specialist
hace 2 semanas
Barcelona, España Darwin AI A tiempo completo1 day ago Be among the first 25 applicants We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized,...
-
AI Specialist
hace 2 semanas
Barcelona, España Darwin AI A tiempo completo1 day ago Be among the first 25 applicantsSi sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is...
-
Barcelona, España Darwin AI A tiempo completoA leading AI solutions company in Barcelona is seeking an AI Special Forces Specialist to provide exceptional support for clients. The role involves troubleshooting AI-related issues and collaborating with internal teams to ensure customer satisfaction. Candidates should have a background in customer support and a passion for technology and AI. The position...
-
AI & Innovation Specialist
hace 3 semanas
Barcelona, España A Piece of Pie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
AI & Innovation Specialist
hace 2 semanas
Barcelona, España A Piece of Pie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
AI & Innovation Specialist
hace 3 semanas
Barcelona, España A Piece of Pie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
AI & Innovation Specialist
hace 3 semanas
Barcelona, España A Piece of Pie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
AI & Innovation Specialist
hace 2 semanas
barcelona, España A Piece of Pie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
Ai & Innovation Specialist
hace 1 semana
barcelona, España Piecepie A tiempo completoWe are seeking a forward-thinking AI & Innovation Specialist to help our strategic consultancy harness AI to enhance internal processes, generate insights, and create new AI-driven services for our clients in the pharmaceutical and healthcare sectors. This role sits at the intersection of AI, data analysis, and business strategy, with a focus on both...
-
Enterprise Customer Success Manager
hace 2 semanas
Barcelona, España Pactum AI A tiempo completoOverviewPactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
AI Specialist
hace 2 horas
We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and AI.
As an AI Special Forces Specialist, you will play a critical role, acting as the first line of defense when clients encounter issues with their AI agents or need to integrate them with external systems. You'll work directly with customers to resolve questions, troubleshoot technical problems, and collaborate with internal teams (CS, Onboarding, Product, and Engineering) to ensure issues are resolved promptly and thoroughly. Your work is key to maintaining strong client relationships and ensuring satisfaction with the Darwin AI experience
.
In this role, you will:
- Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction
- Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations
- Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform
- Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements
- Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions
- Identify recurring issues and contribute to internal documentation and FAQs
- Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience
- Audit AI conversations to detect bugs or opportunities for improvement
- Ensure that all critical feedback and issues are resolved within the SLA.
Requirements
- Experience in Customer Support, Technical Support, or Helpdesk roles, ideally in SaaS or tech environments
- Strong troubleshooting skills and ability to resolve issues efficiently
- Familiarity with AI behavior, JSON structures, and state machines (training provided)
- Experience with AI configuration, WhatsApp, APIs, and third-party integrations
- Knowledge of process automation; experience with Zapier is a plus
- Programming knowledge, especially in Python, is a plus
- Ability to explain technical concepts clearly to both technical and non-technical audiences
- Highly organized, with the ability to manage multiple support cases at once
- Strong written and verbal communication skills
- A customer-first mindset with a genuine desire to help clients succeed
- A team player with adaptability in fast-paced environments
- Passion for technology, AI, and continuous learning
Benefits
- Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills
- OpenAI or Gemini Premium License: Complimentary access to an OpenAI premium license for personal or professional use
- Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
- Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like
