Customer Solutions Engineer

A leading AI-driven organisation in Barcelona is seeking a Customer Solutions Engineer to join their collaborative and knowledgeable team. This is an exceptional opportunity for you to work directly with clients, designing and optimising secure, scalable IT infrastructure solutions that address real-world challenges across diverse industries.

As a Customer Solutions Engineer you will play a pivotal role in bridging the gap between client needs and advanced technological solutions. Your day-to-day activities will involve engaging directly with clients to assess their current IT landscapes, identifying areas for improvement, and architecting secure cloud or hybrid environments that support their strategic goals. You will be hands-on in developing automated infrastructure using Infrastructure-as-Code principles, building efficient CI/CD pipelines for continuous delivery, and integrating serverless technologies for enhanced automation. Security will be at the forefront of your responsibilities as you embed encryption protocols and compliance best practices into every solution. You will also lead migration projects from legacy systems to modern cloud platforms while providing ongoing support for hybrid environments. By documenting processes thoroughly and acting as a reliable technical advisor, you will ensure both immediate project success and long-term value for clients. Your ability to communicate clearly with stakeholders at all levels will help foster trust and enable effective collaboration throughout each engagement.

What you bring:

To excel as a Customer Solutions Engineer in this forward-thinking organisation, you will bring extensive experience in IT infrastructure engineering-particularly within cloud-centric environments-and a deep understanding of modern DevOps practices. Your background should include hands-on experience with major public clouds, such as AWS or GCP; proficiency in automating infrastructure deployment using Terraform; expertise in building robust CI/CD pipelines; familiarity with containerization technologies, AI-built solutions; and comprehensive knowledge of IT security protocols. Your interpersonal skills will be essential as you collaborate closely with clients to design bespoke solutions that meet their evolving needs. Experience supporting hybrid environments - including networking, storage management, backup strategies, and disaster recovery-is crucial. Additionally, your ability to document processes clearly ensures smooth knowledge transfer within teams. If you have worked in fast-moving settings like startups or consulting firms-or have exposure to multi-cloud strategies - your adaptability will serve you well here. Basic programming abilities further enhance your capacity to deliver integrated solutions tailored precisely for each client.

What sets this company apart:

This organisation stands out by offering meaningful opportunities to work on projects that harness AI-driven innovation for tangible impact across various industries. You will join a diverse team where knowledge sharing is encouraged, collaboration is celebrated, and everyone's contribution matters. The company values flexibility - providing remote work options so you can balance professional ambitions with personal commitments - and supports your ongoing development through challenging assignments that expand your skill set. Here you'll find an inclusive culture built on mutual respect where your ideas are welcomed, your expertise is recognised, and your career progression is actively supported through exposure to the latest advancements in technology.

What's next:

If you are ready to take the next step in your career by joining a supportive team dedicated to transforming businesses through advanced technology solutions, this is the perfect opportunity for you

Desired Skills and Experience
cloud architecture, DevOps practices, IT security, client-facing, Infrastructure-as-Code, hybrid cloud, automation, technical consultant, CI/CD pipelines, serverless technologies