First Line Analyst with French 80 FROM HOME
hace 2 semanas
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.
In Spain we are a Global Service Desk. We tailor IT related knowledge and services, and assist every employee and business partners of our customers as an individual, by finding practical solutions to their IT problems.
We are looking for Dutch Speaker with fluent English to join our team at Computacenter Spain.
The main responsibilities of this role will be to work together with the members of different other IT support teams and communicate with users while finding practical solutions to their IT problems.
Your future tasks will be…
You will be part of a friendly team for one of our international customers and you'll be responsible for finding practical solutions to IT problems. You'll enjoy an environment where people support and respect each other, while doing the following tasks:
- Answering and support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
- Resolving IT issues of our partners which can occur during the course of office work
- Documentation and logging of calls on the ticketing tool
- Delegation of problems which cannot be resolved to the competent teams
- Maintaining and improving customer satisfaction level
- Communication with your direct team members and different departments
What do we offer you?
- Is a hybrid position (80% work from home).
- Fully paid training from the beginning
- Salary: 20,535.87 € gross/year
- Ticket Restaurant (1100€ per year), and Private health insurance
- Rotation shift: from 7 AM - 7 PM Monday to Friday.
- Permanent contract, 39h per week in total
- Career development and leadership program opportunities.
- Free online language classes (GER, FRE, SPA & ENG)
- An international environment where people support and respect each other
- Fast recruitment process
You are the ideal candidate if....
- You are fluent in French and English. Having an advanced level of Dutch or German is a plus
- You are interested in learning about IT
- You have logical thinking and enjoy helping other people to solving issues
- You have outstanding communication skills and customer focused mind-set
- You have the ability to do multitasking
- You enjoy working in a team
- You respect the time schedule and are punctual
About us
Computacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation. Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.
At our service desk locations, you can expect a dynamic, international and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging makes you feel like being part of a great community.
Interested in joining a company with a strong sense of community?
We're growing. We're hiring. We encourage. We empower. We support.
#CCwinningtogether
-
First Line Analyst
hace 1 semana
Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: | Contract type: | Business Unit: OthersComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In...
-
First Line Analyst
hace 7 días
Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 19541 | Contract type: [[Obra y Servicio]] | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...
-
Data Analyst
hace 2 días
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechData Analyst - VIE - BarcelonaBarcelonaFull-TimeApply NowAboutWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one single click.Since our launch in 2015 we...
-
French Speaking Tech Recruiter
hace 1 semana
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechFrench Speaking Tech RecruiterBarcelonaFull-TimeApply NowAboutWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one single click.Since our launch in 2015 we...
-
Data Analyst
hace 1 semana
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechData Analyst - Permanent - BarcelonaBarcelonaFull-TimeApply NowAboutWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one single click.Since our launch in 2015...
-
Lead Data Analyst
hace 2 semanas
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechLead Data Analyst - Permanent - BarcelonaBarcelonaFull-TimeApply NowAboutWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one single click.Since our launch in...
-
Growth Marketing Analyst
hace 5 días
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechGrowth Marketing Analyst - Stage - BarcelonaBarcelonaInternshipApply NowAboutWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one single click.Since our launch...
-
Digital Marketing Analyst
hace 1 semana
Barcelona, Barcelona, España La French Tech Taiwan A tiempo completoOffres d'emploiLes SecteursIndustrieNumériqueSantéTransition écologiqueAgricultureRejoindre la Mission French TechDécouvrir les métiers de la TechDigital Marketing Analyst - Prácticas - BarcelonaBarcelonaPrácticasEnvía tu candidaturaSobre la empresaWe are papernestOur ambition? To be the one and only platform to manage all the subscriptions with one...
-
French Call Center Representative
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: French Call Center Representative (Onsite & Hybrid)Location: Barcelona, SpainJob Type: Full-timeDepartment: Customer ServiceAbout Us:At [Company Name], we are committed to delivering world-class customer service while building meaningful relationships with our clients. We are looking for a dynamic and motivated French Call Center Representative to...
-
Customer Care Agent with French
hace 7 días
Barcelona, Barcelona, España Porsche Digital España A tiempo completoWHO WE AREWe are building Porsches' Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center – but way better You are an essential part of Porsches customer success, so you might as well call yourself a...
