Senior Partner Success Associate

If you want to work for a rapidly growing company that values the work you do, then we want to meet you.

WHO WE ARE:

Plug and Play Tech Center is the largest global technology startup accelerator. With 20+ industry specific programs ran annually, we match-make startups with corporate leaders.  With over 50 global locations, Plug and Play is searching for new team members to join our growing teams in Madrid and Barcelona. 

Plug and Play has over 50 locations across the world and our corporate members include: The Alliance to End Plastic Waste, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, and over 500 more.

Plug and Play's corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play's proven investment track record includes Honey, Guardant Health, ApplyBoard, BigID, Kustomer, Rappi, Flutterwave, Hippo, PayPal, Lending Club, Dropbox, and many more.

WHO WE'RE LOOKING FOR:

We're an exceptional team with backgrounds in technology and entrepreneurship and we're growing rapidly to deliver on our mission. We're actively seeking a Partner Success Associate to continuously deliver value to our partners in our different verticals with a specific focus on video games, gamification, digital assets, web3 or any related area. An ideal candidate is highly strategic, ambitious, detail oriented, and able to effectively influence both within the organization and with our external partners. 

HOW YOU WILL MAKE A DIFFERENCE:

• Drive end-to-end projects execution, monitoring progress and KPIs, anticipating risks, and ensuring all milestones and deliverables are met on time.
• Build and maintain trusted relationships with our clients and key stakeholders to ensure successful project alignment and generate adoption, renewals, and new revenue opportunities. 
• Run and lead events organization inside the scope of the project. 
• Keep track of new trends within your project and actively advise our clients on potential strategic opportunities aligned with project objectives
• Diligently conduct ad-hoc projects and tasks as required by our clients ensuring timely execution, resource coordination and cross team and stakeholder alignment 
• Drive escalation of client issues, coordinate key resources in the process, and assist with client issues through resolution.
• Sourcing, outreach, and screening of new and relevant startups to support the project objectives or generate internal for investments or  business development opportunities 
• Identify business development, licensing, and strategic investment opportunities that advance project goals for both clients and  the Plug and Play ecosystem.
• Devise engagement plans that consider client business goals, internal organization structures, and map products and services to achieve these goals.
• Prepare clear project documentation, including project progress reports, engagement reports/case studies of client interaction with startups, dealflows, PoCs, etc to communicate outcomes and insights
• Conduct market and industry reports, to support strategic planning, providing analysis to identify risks, opportunities, and areas for project expansion.
• Support on commercial activities such as lead generation, proposal preparation among others.

REQUIRED EXPERIENCE:

• Bachelor's degree in engineering, business administration, economics or related field preferred. 
• 5+ years of work experience in a client facing role.
• Proven track record in managing complex and multi-stakeholders projects from initiation to completion. 
• Excellent project management and coordination skills, capable of managing multiple work streams simultaneously. 
• Detail oriented, highly organized, and comfortable working in a fast-paced environment.
• Strong process and analytical skills to identify inefficiencies and create improvements. 
• Proficient in Microsoft Excel, including advanced functions, data analysis, and automation.
• Experienced in Microsoft Power BI for data modeling, visualization, and business intelligence reporting.
• Excellent communication skills and proficiency in public speaking.
• Self-motivated with the ability to work with minimal supervision. 
• Fluency in English and in Spanish is essential.
• Startup experience and experience in managing acceleration, incubators or any entrepreneurship program is a plus.
• Strong knowledge of the video game industry, web3, metaverse, etc is a plus.