Intern Customer Success

hace 2 semanas

Barcelona, Barcelona, España Market Control A tiempo completo

JOIN OUR TEAM IN BARCELONA

We are a modern and a young and upcoming company with headquarter in
Barcelona
. Since our foundation, we are constantly growing in experience, clients and team members. Currently, our staff operates in the fields of
programming, marketing
and
customer support
.

The international team consists of ten members which makes interpersonal communication very easy and working together fun and effective. We are characterized by a
young and dynamic team
and by
diversity
coming from five different countries across Europe: Germany, Spain, Hungary, Peru and Poland.

Tasks

Together with the Client Success Manager you will be the direct
contact person of our end users
to assist them in their daily sales business. You will be trained to operate in the complex field of our SaaS solution and gain a deep understanding to navigate youself through our web platform and app. You provide
phone and web support
in English and Spanish, learn about our clients' concerns and enjoy finding individual solutions.

Requirements

You would be a good fit if…

  • You are studying an
    economic subject
    , preferably with a focus on marketing, sales or data science.

  • You have already gained some professional
    experience
    in the field of marketing, sales or data management.

  • You enjoy
    project-based work,
    do not shy away from excel spreadsheets and like to work in small and enthusiastic teams.

  • You have an excellent command of
    English
    (both written and oral) and at least a basic knowledge of
    Spanish
    . Other language skills, especially in French, Portuguese or Dutch, are advantageous.

Benefits

Free Training

We offer you further training opportunities. After successful completion of a course, you will receive a certificate.

We look forward to your application if you are enrolled at university during the full period of the internship and have successfully completed at least two years of your bachelor's degree or already started your master's degree. Please attach a motivation letter with your availability, your CV, enrolment certificate and, if applicable for your home country, a valid work and residence permit.

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