Parts Advisor
hace 1 semana
What To Expect
Nuestros/as Especialistas Recambios y Almacén tienen un papel esencial en las operaciones de asistencia, proporcionando los recambios necesarios al Equipo Técnico de taller y de Servicio Móvil.
Hemos creado la flota de vehículos más innovadora de la historia, y tú ayudarás a ofrecer una experiencia de servicio igualmente innovadora.
What to expect (English)
We are looking for Parts Advisors to support our Service Centers across Barcelona, Spain. Our Parts Advisors play an important role in service operations, offering parts support to our Service Centers and Mobile Service. We've created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service for customers.
What You'll Do- Gestionar el almacén y sus flujos: pedirás, obtendrás y repartirás recambios, según necesidades, para cumplir con nuestros compromisos de servicio. También serás responsable de recibir, recoger, enviar recambios y ayudar al equipo, con o sin supervisión, de acuerdo con tu nivel de habilidad.
- Asegurar la máxima calidad: confiaremos en tí para asegurar que los recambios recibidos cumplan tanto con la cantidad, como con la calidad esperada, y para mantener un registro preciso de los mismos, teniendo atención en los detalles.
- Coordinar y colaborar: colaborarás con los equipos internos y trabajarás estrechamente con los proveedores para asegurar la disponibilidad de los recambios necesarios. Tendrás información constante sobre las reparaciones a efectuar y planificarás de acuerdo a ellas. Gestionarás casos escalados y colaborarás con los equipos internos para solucionar problemas.
- Comunicar: mantendrás una comunicación constante con los equipos internos de asistencia y con los proveedores, para asegurar un servicio excelente a nuestros/as clientes/as.
Responsabilities (English):
- Manage warehouse flow: You will source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking, shipping, and assist the team with and without supervision according to skill level.
- Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered with attention to detail.
- Coordinate & Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly. You will manage minor escalations and collaborate with relevant internal teams to solve problems.
- Communicate: To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers
What You'll Bring- Experiencia: tienes experiencia profesional en almacenaje y logística (preferiblemente en el sector de la automoción). - Capacidad de aprender rapidamente e interés en el aprendizaje continuo: no necesitamos seas experto/a en automoción, si no que tengas un interés auténtico en los coches y en las nuevas tecnologías, y que quieras desarrollar tus conocimientos continuamente.
- Excelente capacidad de comunicación: comunicas de manera clara y adecuada en Español e Inglés y sabes cómo transmitir tu punto de vista de manera clara y respetuosa.
- Habilidades digitales: tienes capacidad para adoptar y adaptarte rápidamente a nuevas tecnologías y sistemas.
- Flexibilidad y trabajo en equipo: te gusta colaborar estrechamente con las personas y sabes establecer y mantener relaciones cercanas con los departamentos internos a la empresa. Tienes disponibilidad para trabajar de Lunes a Sábado, para dar soporte a tu equipo.
- Conducción segura: posées un carné de conducir (categoría B).
Idoneidad: eres elegible para trabajar en España.
Requirements (English):Experienced: You have professional experience within warehousing and logistics, (preferably from automotive industries)
- Interested & fast learner: We don't require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
- A skilled communicator: You speak and write English and/or (insert language) well, and know how to get your point across clearly and respectfully
- Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
- Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This includes weekends as well as morning and evening shifts
- Safe to drive: We require you to hold a valid driver's license (Class B)
- Eligible: to work in Spain
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