Hiring Live Expert
hace 2 semanas
Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 09:00 18:00
Work Mode: On-site
Were looking for a Live Expert to join our international team in Barcelona
In this role, youll engage directly with Dutch and English-speaking customers through live chat and video to provide support, guidance, and product expertise.
Your goal? To create a seamless and engaging customer experience that leaves every client satisfied and confident.
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Interact with customers via live chat, video, and email in Dutch and English.
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Provide detailed product information and personalized recommendations.
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Troubleshoot customer issues and ensure efficient problem resolution.
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Maintain accurate customer records and feedback for process improvement.
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Collaborate with other departments to deliver the best customer experience.
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Fluency in Dutch and English (spoken and written).
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Excellent communication and presentation skills.
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Friendly, confident, and empathetic approach to customer interaction.
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Strong technical understanding and ability to adapt quickly.
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Previous experience in customer service, sales, or technical support is a plus.
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Full-time, on-site position in Barcelona .
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Dynamic, multicultural, and supportive environment.
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Continuous training and career development opportunities.
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Competitive salary and benefits package.
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A positive workplace where your skills truly make an impact.
Interested? Send your CV and a short paragraph introducing yourself to
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