Member Experience Manager
hace 2 semanas
Descripción
Para el gimnasio Anytime Fitness Rubí
- Qué es un Member Experience Manager? El puesto de MXM está diseñado para orientar a los socios de Anytime Fitness y servir de mentor para las nuevas incorporaciones del equipo en su camino hacia la mejor versión de sí mismos.
- Su principal misión es gestionar el Member Onboarding Process (MOP) de sus socios: una valoración inicial que nos sirve para conectar con ellos, conocer su punto de partida y objetivos, para poder ofrecerles el mejor camino para conseguir sus retos.
- Tras este primer paso, el MXM es una figura fundamental para hacer el seguimiento de los progresos de sus socios y asegurar que todo el programa diseñado avanza correctamente hacia el éxito.
Requisitos / Qué ofrecen
• Se requieren ROPEC, al igual que una certificación actual reconocida a nivel nacional o internacional como NASM o ACE.
• Experiencia previa de entrenador personal, dentro o fuera de un centro deportivo.
• Experiencia previa en ventas, preferentemente en la industria del fitness.
• Se valorará experiencia previa en trabajo con aplicaciones CRM
• Interés por la venta y todos los procesos implicados en ella: llamadas, comercialización, propuesta de acciones comerciales no tradicionales…
• Motivación, empatía, energía, capacidad de conectar y motivar a otros, habilidad de comunicación (verbal y escrita)
• Capacidad de trabajo en equipo.
• Don de gentes. Se premia un buen sentido de humor.
• Atención al detalle y actitud positiva. Ofrecemos:
• Contrato de 30h horas
• Salario base más comisiones por rendimiento propio y del equipo.
• Oportunidades profesionales de crecimiento dentro de la familia Anytime Fitness.
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