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Junior Field Service Engineer
hace 3 semanas
The Field Service Engineer provides on-site service including preventive maintenance, calibration, installation, and training across all product lines. The position is also responsible for providing scientific and/or technical assistance to customers as well as identifying and forwarding sales opportunities.
Responsibilities & Qualifications
Anton Paar is an Austrian multinational company that develops and produces state-of-the-art laboratory and process instrumentation for research and industry since 1922.
Anton Paar Spain is a well stablished growing team who develops the market for the Anton Paar products and services.
Your responsibilities include:
- Providing technical support to customers via telephone and email.
- Performing on-site troubleshooting, service and repairs in assigned area (northeast)
- Evaluating malfunctioning instruments and preparing estimates for the cost of repair.
- Performing factory calibrations (ISO 17025, if required).
- Providing on-site training to the customers on proper use and maintenance of Anton Paar Instruments.
- Completing administrative tasks associated with the CRM Service module as to log all Support Ticket and Service Orders in the CRM Service.
- Taking responsibility for personal warehouse / stock.
- Forwarding sales opportunities to Sales Representatives when instruments need to be replaced.
- Attending all necessary Anton Paar service trainings for the relevant product lines.
- This position requires up to 60% overnight travel within Spain.
Skills and qualifications you will need:
- 0-2 years experience in troubleshooting, repairing and maintaining analytical instruments.
- This position requires a Bachelor's degree in Electric or Mechanical Engineering or another technical discipline.
- Ability to work with electronic schematics, test equipment, and repair tools.
- Good communication skills and strong customer service skills are a must for this position.
- Ability to work independently and a strong commitment to customer satisfaction.
- Proactive, responsible and organized behaviour.
- Must maintain a valid driver's license.
We offer you:
Anton Paar offers you a unique and rewarding position within an innovative and growing company. We will train you and help you to develop your career within a technical and experienced team. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization.
