F&B Director Sarena de Muro Resort
hace 6 días
Organization- Sarena de Muro Resort Mallorca
Summary
About The Rol
Reporting to the General Manager, the Director of Food & Beverage provides strategic leadership and overall direction for all food and beverage operations, including restaurants, bars, in-room dining, events and minibar. This role is a key member of the hotel leadership team and is responsible for driving guest satisfaction, revenue growth, operational excellence, cost control and the development of a high-performing Food & Beverage team, in alignment with Sarena de Muro resort Destination by Hyatt.
What You Will Do
- Lead and oversee all day-to-day Food & Beverage operations, ensuring consistent delivery of luxury service and exceptional product quality in every outlet and service area
- Work closely with the Executive Chef and outlet leaders on menu engineering, product selection, concept development and innovation to drive revenue and enhance the guest experience
- Develop and manage annual budgets, forecasts and business plans while closely monitoring financial performance and implementing effective cost control and labor optimization strategies
- Oversee events operations to deliver seamless, high-quality events that meet both client expectations and profitability goals
- Ensure full compliance with all health, safety and hygiene regulations, HACCP standards, and internal brand and audit requirements
- Recruit, train, mentor and retain a high-performing Food & Beverage management team and line employees, fostering a positive, inclusive and motivating work environment
- Conduct regular performance reviews, set clear objectives, provide ongoing coaching and feedback and develop succession plans within the division
- Champion the Hyatt service culture by maintaining high visibility in the operation and leading by example both with guests and employees
- Maintain strong relationships with internal departments and external suppliers to ensure smooth operations and continuous improvement
- Identify opportunities for innovation, revenue enhancement and guest engagement across all Food & Beverage areas
- Respond to guest feedback and ensure that all comments, concerns and opportunities are followed up in a timely and professional manner
Qualifications
Perform additional responsibilities as assigned by the General Manager
- Extensive Food & Beverage leadership experience in luxury hotels or resorts, with proven success overseeing multiple outlets and banqueting operations
- Strong business and financial acumen, including experience with budgeting, forecasting, revenue management and cost control
- Exceptional leadership, communication and interpersonal skills, with the ability to inspire, motivate and develop high-performing teams
- A hands-on, guest-focused approach and the ability to work effectively in a multicultural environment
- Creative mindset with a passion for delivering outstanding culinary and beverage experiences
- Fluent in English and Spanish
- Valid work permit/visa preferred but not mandatory
Our ideal Director of Food & Beverage candidate will have a true passion for excellence in service and product, a strong desire to develop people, and the ability to bring creativity, energy and a personal touch to every Food & Beverage experience. You should have at least five to five years of experience in a variety of Food & Beverage management roles, with previous hotel opening experience considered a strong advantage.
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