Business Operations Manager

Hey there
We're Fever, the world's leading tech platform for culture and live entertainment, 

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment

Ready to be part of the experience? 

Now, let's discuss this role and what you will do to help achieve Fever's mission.

Fever for Business is building the future of Live Experiences–as–a–Service for companies worldwide. As Sales Strategy & Operations Manager, you will design, build, and scale the commercial engine that powers our global growth. This role owns the pillars of sales strategy, sales operations, revenue operations, and sales productivity, ensuring that our global sales organisation is set up to perform at the highest level. Acting as the Business Partner to the VP of Fever for Business, you will drive long-term planning, forecasting, segmentation, process excellence, rep effectiveness, and cross-functional alignment across the entire GTM. You will partner closely with Sales Leadership, Channels & Alliances, Finance, Strategy, Fever Originals, and Marketing to create a unified, data-driven, high-performance GTM model. This is a foundational global role with the mandate to build a world-class function in an early but rapidly scaling environment.

Key responsibilities:

• Lead global sales strategy & planning, including annual planning, forecasting frameworks, segmentation, territory design, and growth modelling
• Own sales operations and revenue operations end-to-end: funnel processes, systems adoption, forecasting discipline, data accuracy, and KPI tracking
• Drive sales productivity, including onboarding, enablement, process optimization, rep development, and new-hire ramp acceleration
• Establish and manage the operating rhythm of the global sales organisation (QBRs, forecast cadences, dashboards, performance reviews)
• Partner cross-functionally with Sales, Channels & Alliances, Marketing, Finance, Strategy, and Fever Originals to ensure alignment across pipeline, partnerships, GTM campaigns, and revenue initiatives
• Oversee pipeline quality & coverage, ensuring predictable, high-conversion funnel performance
• Optimize our GTM systems (Salesforce, routing/scoring, dashboards, automations, sales engagement workflows) by defining how tools are used and ensuring adoption and efficiency
• Build and scale the Sales Strategy & Operations function, developing long-term capabilities, frameworks, and global best practices

About you:

• Degree in Science, Technology, Engineering or Mathematics (STEM) required
• 6+ years experience in Sales Strategy, Sales Operations, or Revenue Operations in SaaS / B2B tech
• Strong strategic and analytical background; MBB consulting experience strongly preferred
• Proven experience scaling sales or revenue operations in early-stage or growth-stage environments
• Expertise in forecasting, territory design, quota-setting, sales processes, and funnel analytics
• Strong understanding of CRM and GTM systems (especially Salesforce), including routing, scoring, dashboards, and workflow automation
• Exceptional cross-functional collaborator with the ability to influence at all levels across Sales, Finance, Marketing, Strategy, Partnerships, and Product
• High-ownership, high-curiosity builder who can operate at both strategic and operational levels. The ability to make things happen is a must.
• Passion for designing the future GTM engine of Fever for Business and enabling us to become the #1 Live Experiences–as–a–Service provider for businesses

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home-office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English Lessons
• We have free food, drink and fruit at the office
• Possibility to receive in advance part of your salary by Payflow
• Gympass membership

#LI-hybrid #LI-fulltime #LI-AV1

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice