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Head of PGT-A/SR

hace 2 semanas

Valencia, Valencia, España CENTOGENE A tiempo completo
Your Responsibilities

Key Responsibilities

  • Manage daily operations of the PGT-A/SR workflow, ensuring adherence to TAT, quality standards, and processing capacity.
  • Execute the diagnostic activities within the PGT-A service, ensuring strict adherence to validated protocols and consistently meeting the established KPIs
  • Coordinate staff schedules, workload distribution, and daily task assignments to ensure consistent operational readiness.
Clinical Communication & Service Excellence
  • Act as a key point of contact for clinics and fertility specialists, ensuring clear, timely, and professional communication.
  • Provide direct, accessible telephone support for any technical or documentation-related questions, promoting a high-quality and reliable service experience.
  • Coordinate with internal teams to ensure that clinical partners receive accurate information.
Quality, Compliance & Documentation
  • Ensure strict adherence to SOPs, quality standards, and regulatory requirements (ISO-based frameworks, internal QMS).
  • Support investigation and documentation of deviations, non-conformities, CAPAs, and change controls.
  • Maintain audit-ready documentation and assist during internal or external audits.
Technical Oversight (PGT-A/SR)
  • Provide technical supervision across the PGT-A/SR pipeline, ensuring correct execution of all processes and QC steps.
  • Troubleshoot technical issues, support root-cause analysis, and help implement corrective actions in coordination with QA and scientific teams.
  • Ensure consistent application of validated workflows, QC criteria, and result governance procedures.
  • Issue resolution, and seamless support throughout the PGT-A/SR process.
Your profile

Required Qualifications

  • Bachelor's or Master's degree in Biology, Biotechnology, Genetics, Biomedical Sciences, or related fields.
  • Minimum 3–5 years of experience in diagnostic or reproductive genetics laboratories (direct experience with PGT-A/SR workflows).
  • Strong ability to communicate effectively with clinicians and partner clinics, providing clear guidance in both technical and clinical contexts.
  • Previous experience in laboratory supervision or coordination.
  • Strong understanding of quality systems and documentation practices.
  • Native Spanish and strong English proficiency.
Key Competencies
  • Strong organizational skills and operational supervision.
  • Ability to guide, support, and develop technical staff.
  • Attention to detail and strong compliance mindset.
  • Effective troubleshooting and data-driven problem solving.
  • Clear and professional communication, both internally and with clinical partners.
Why us?
  • Opportunity to contribute to a mission-driven environment supporting reproductive genetics.
  • Professional growth in a high-impact laboratory setting.
  • Competitive compensation package aligned with experience.
  • Inclusive, collaborative, and international team culture.