QA Team Lead

CapsLock builds exceptional IT marketing solutions for large partners from North America. We don't just advertise our clients' products or services — we build long-term marketing solutions within the context of enduring partnerships.

Our people's diversity and their ideas inspire the innovation that runs through everything we do, from unique technology to industry-leading services and customer experiences. We believe teams that openly support and challenge each other are destined to win.

Role Overview

Our QA department is scaling — and we're looking for a QA Team Lead who can combine strong technical leadership in Playwright with strategic management and team development.

Your mission will be to ensure high-quality, stable, and predictable delivery of landing page projects by leading the QA team, setting Playwright standards, and developing a sustainable test automation strategy that supports rapid releases. This role suits someone who thrives in a fast-changing environment, enjoys solving complex testing challenges, and knows how to build systems that scale.

Your Responsibilities

Technical Leadership

• Own and evolve the Playwright-based test architecture - ensuring stability, maintainability, and efficient execution.
• Define and enforce coding standards, structure, and testing conventions across all automated projects.
• Conduct code reviews, share best practices, and drive technical quality within the automation domain.
• Collaborate with manual QA engineers to translate checklists and test cases into automated coverage where applicable.
• Monitor and analyze automation results, identify weak spots, and continuously improve test reliability.
• Align with DevOps to maintain visibility of automation runs and ensure seamless CI/CD reporting (Bitbucket Pipelines, Allure).
• Explore and propose new tools or approaches when relevant, that could improve testing speed, maintainability, or team efficiency.

Team Management

• Lead and support a small QA team (Manual QA + Automation QA), ensuring clear goals, priorities, and accountability.
• Conduct regular 1:1s, track performance and motivation, and provide constructive feedback.
• Plan sprint testing activities, manage workload distribution, and monitor delivery quality.
• Encourage initiative and continuous learning within the team — fostering ownership and collaboration.
• Align with the QA Department Lead and Design Director to ensure consistent quality standards and smooth communication across teams.

Process & Quality Ownership

• Oversee end-to-end testing processes — from planning and documentation to execution and reporting.
• Maintain and improve manual and automated test documentation, ensuring accuracy and clarity.
• Review and validate bug reports, test cases, and coverage consistency across projects.
• Define and maintain meaningful QA metrics — starting with automation coverage — and introduce additional measurements that help assess testing effectiveness, stability, and release quality.
• Continuously improve workflows to make testing faster, more transparent, and better aligned with release cycles.

• 5+ years in QA, including at least 3 years in test automation.
• 2+ years of experience leading QA engineers or automation teams, owning team performance, processes, and technical direction.
• Deep expertise in Playwright (TypeScript) — designing test architecture, writing clean code, and ensuring scalability.
• Practical experience building and maintaining automation frameworks for fast-changing web projects.
• Experience running and maintaining automation in CI/CD environments (Bitbucket Pipelines, Allure, or similar tools).
• Strong communication and leadership skills — able to connect technical decisions with business priorities and team goals.
• English: B2 or higher.

Nice to Have

• Experience building or improving QA automation strategy for web products.
• Practical experience with visual testing (Playwright snapshots, Percy, Applitools) and using consistent test data setups.
• Experience expanding or maintaining automation across multiple projects or environments.
• Ability to design clear QA reports and metrics that help track quality and team progress.
• Curiosity about AI-assisted testing or new ways to make automation faster and smarter.
• Desire to build a strong technical culture within the QA team — share knowledge, improve standards, and support others' growth.
• Understanding of core QA principles and structured testing (ISTQB-level knowledge is a plus).