Customer Service Representative for the German Market
hace 1 semana
Is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world. As a Customer Service Representative, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences."
What's your Mission?Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.
Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.
Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.
Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.
Your Experience, Our Future
Fluency in German: Demonstrated by exceptional grammar and spelling.
Advanced English Proficiency: Excellent written and spoken English communication.
Customer Service Enthusiast: Possess a genuine passion for delivering exceptional customer service.
Empathetic Communication: Ability to handle sensitive calls with empathy and understanding.
Strong Administrative Skills: Meticulous attention to detail and strong administrative skills.
Proactive Problem-Solver: A professional outlook and proactive approach to problem resolution.
Your Benefits Package
- Start Date: December 2025.
Hours: 20 h/week
Work Schedule: Monday to Friday, 11:00 am - 3:00 pm
Salary: €9,279 gross per year
Holidays: 24 calendar days (pro-rata)
Work Model: Hybrid (6 days per month at the office)
Training: 2 weeks of full time training in the office, Monday to Friday - 9:00am to 6:00pm
Office Location: Barcelona (La Sagrera)
Career Growth: Ongoing training and development.
Well-being Support: Confidential counselling and resources.
Perks & Discounts: Exclusive offers and rewards.
Health Benefits: Discounted health insurance.
Skill Development: LinkedIn learning and certifications.
Referral Program: Bring a friend and get a referral bonus.
-
Customer Service Representative – German Speaking
hace 2 semanas
Barcelona, Barcelona, España Gi Group A tiempo completoGi Group es la multinacional Italiana líder en el mundo que ofrece soluciones integrales para el desarrollo del mercado laboral. Nuestra misión es contribuir con una visión global al desarrollo del mercado laboral con el objetivo principal de aumentar la empleabilidad, basándonos siempre en el valor personal y social del trabajo. Trabajamos día a día...
-
Barcelona, Barcelona, España The lemon Consulting A tiempo completoWant to be part of an innovative and growing team? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries. If youre looking to grow and be inspired, as a Customer Service Representative in...
-
German Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España CBT A tiempo completoJob Title: German Customer Service Representative (Onsite/Hybrid) – BarcelonaLocation: Barcelona, SpainWork Model: Onsite and Hybrid options availableEmployment Type: Full-timeAbout the Role:We are looking for a German-speaking Customer Service Representative to join our dynamic and international team in Barcelona As a key member of our customer care...
-
customer service for german market
hace 2 semanas
Barcelona, Barcelona, España Konecta A tiempo completoJoin Our Multicultural Team and Represent a Leading Automotive Brand at KonectaAre you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside one of the most respected automotive brands in the world. As part of our dynamic, multicultural team, you'll play a key role in delivering...
-
Customer Service Representative for the French Market
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoOur ClientIs a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world. As a Customer Service Representative, you will handle customer inquiries across various channels, including phone, email, chat, and social media,...
-
Customer Service Representative Travel Retail
hace 4 días
Barcelona, Barcelona, España Coty A tiempo completoLocation: Barcelona, SpainThe Customer Service Representative is the first point of contact for customers across multiple markets, delivering exceptional service and resolving inquiries efficiently. This role involves handling a wide range of complex customer issues, delivering exceptional service and resolving enquiries efficiently, whilst working...
-
Customer Service Representative
hace 5 días
Barcelona, Barcelona, España Netenders A tiempo completoAre you passionate aboute-commerceand driven to provide exceptional products and services to customers worldwide? Look no furtherNETENDERSis currently seeking a highly motivatedCustomer Service Representative fluent/native in Germanto join our dynamic team.If you thrive in diverse cultural environments and are seeking an exciting opportunity for professional...
-
Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Cross Border Talents A tiempo completoExciting Opportunity: Customer Service Representative (Slovenian) in Barcelona Position: Customer Service Representative (Slovenian)Location: On-site in BarcelonaEmployment Type: Full-time (38.5h/week) with a Temporary ContractJoin our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company If you're passionate about...
-
Customer Service Representative
hace 5 días
Barcelona, Barcelona, España The lemon Consulting A tiempo completoPosition: Customer Service RepresentativeLocation: Barcelona, SpainEmployment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Answer phone calls, emails, and chat messages from customers regarding their orders or service.Handle post-purchase concerns such as missing items, damaged products, or delays.Assist customers with return...
-
German speaking Customer Service Representative
hace 6 días
Barcelona, Barcelona, España The lemon Consulting A tiempo completoResponsibilities Provide frontline service to customers and route their calls to the appropriate department Ensure agreed KPIs are met Perform duties in a compliant manner in accordance with policies and procedures Develop and maintain a working knowledge of our products Requirements Native level of German. Ability to speak and write English fluently....