Technical Support Engineer for LATAM Region

hace 3 días


En remoto, España Bequant A tiempo completo
Building products of tomorrow

You will have the opportunity to work in a wide variety of projects, where you can apply your existing knowledge to solve new technical problems on a daily basis. Bequant provides a highly collaborative environment.

You will have the opportunity to work in a wide variety of projects, where you can apply your existing knowledge to solve new technical problems on a daily basis. Bequant provides a highly collaborative environment.

Application process

If interested in one of the following positions and your skills and experience are a match for the role, please send us your CV to

Technical Support Engineer for LATAM Region

Full-time

Remote

We are looking for a Technical Support Engineer, working remotely, to support our software product for customers in LATAM, where we have a large installed base.

We are looking for a Technical Support Engineer, working remotely, to support our software product for customers in LATAM (and USA), where we have a large installed base.

‍ Responsibilities
  • Provide technical support and maintenance of our software product.
  • Test and diagnose possible failures in our product.
  • Plan and carry out the deployment of our products in customer networks.

Minimum Qualifications
  • BSc degree (or equivalent) in Computer Science, Electrical Engineering, Telecommunications Engineering, or a related field.
  • Linux system administration experience, especially related to networking and diagnosing HW problems
  • Network administration experience, including switch and router operation.
  • Experience with scripting in sh/bash and Unix tools (awk, iproute2, ethtool, tc, etc.)
  • Experience with virtual environments: KVM, VMware or VirtualBox.
  • Knowledge of network protocols (IP, ICMP, TCP, LACP, MPLS, etc.) and experience interpreting tcpdump.
  • Native or very high level of Spanish (fluent in reading, writing, and speaking).
  • Proficient in English (fluent in reading, writing, and speaking).

Desired Qualifications
  • Proficient inPortuguese (fluent in reading, writing, and speaking).
  • Experience in C/C++ programming.
  • Experience in Python, Perl, Awk and JavaScript programming.
  • Experience with UNIX development tools (git, make, gdb, perf, etc.)
  • Knowledge of other languages, apart from Spanish, Portuguese and English.

Competitive Salary
  • Competitive salary
  • Work with top-level engineering group in a successful technology start-up

Job reference:

2313213



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