French Community Standards Moderator

hace 1 día

Barcelona, Barcelona, España CBT A tiempo completo


Job Title: French Community Standards Moderator

Location: Barcelona, Spain – Onsite & Hybrid Work Options Available

Department: Trust & Safety / Community Operations

Employment Type: Full-Time

About the Role:

We are looking for a detail-oriented and responsible French-speaking Community Standards Moderator to join our team in Barcelona. In this role, you will play a key part in maintaining a safe and respectful online community by reviewing and moderating content to ensure it aligns with company policies and community guidelines. This position is ideal for someone with strong analytical skills and a passion for digital safety, offering a flexible hybrid or onsite work model.

Key Responsibilities:

  • Review user-generated content in French, assessing it for compliance with internal community guidelines and moderation policies.

  • Identify, investigate, and take appropriate action on content involving spam, abuse, harassment, hate speech, misinformation, or other violations.

  • Accurately log and report moderation actions using internal tools and platforms.

  • Escalate complex cases to senior moderators, legal, or policy teams as needed.

  • Provide feedback to improve moderation policies and assist in maintaining content quality standards.

  • Stay up to date on platform rules, community standards, and relevant regulations.

  • Participate in regular training sessions and calibration reviews to ensure consistency and fairness in moderation decisions.

Requirements:

  • Fluent in French (native or near-native level) and proficient in English.

  • Strong attention to detail, critical thinking, and decision-making skills.

  • Comfortable working with sensitive or potentially distressing content.

  • Excellent communication skills and ability to handle complex cases with discretion.

  • Ability to work independently and as part of a multicultural team.

  • Authorized to work in Spain.

Preferred Qualifications:

  • Experience in content moderation, trust & safety, or digital platform operations.

  • Familiarity with social media platforms, online communities, and digital policy frameworks.

  • Knowledge of EU digital regulations (e.g., DSA, GDPR).

  • Additional language skills (e.g., Spanish, German, Italian) are a plus.

What We Offer:

  • Competitive salary and performance-based incentives.

  • Hybrid or onsite work options from our central Barcelona office.

  • Full training and continuous learning opportunities.

  • A collaborative, inclusive, and mission-driven team environment.

  • Health and wellness support, including mental health resources.

  • Relocation assistance (if applicable).

  • Opportunities for career growth in content policy, operations, or moderation quality.


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