Danish Speaking Junior Customer and Sales Manager

hace 16 horas

Málaga, Málaga, España CallForTalents A tiempo completo

Key Responsibilities
:

  • Customer Support: Respond to customer inquiries via phone, email, and live chat, providing timely and accurate assistance.
  • Account Management: Manage and nurture relationships with clients, ensuring their satisfaction with our products and services.
  • Problem Resolution: Troubleshoot and resolve any issues customers may face, escalating complex problems to the appropriate teams.
  • Customer Onboarding: Assist new clients with onboarding processes, ensuring they understand how to use the company's products and services effectively.
  • Follow-up: Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships.
  • Feedback Management: Collect and report customer feedback to help improve products and services.

Requirements
:

  • Language Skills: Native Danish speaker with a strong command of English (B2-C1).
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly.
  • Customer Service: Passion for helping customers and providing a high level of service.
  • Problem-Solving Skills: Ability to troubleshoot and resolve customer issues efficiently.
  • Organizational Skills: Strong attention to detail and ability to manage multiple client accounts simultaneously.
  • Team Player: Ability to collaborate with other departments to ensure customer needs are met.

Benefits
:

  • Competitive salary package.
  • Opportunity to grow within the company and develop account management skills.
  • On-site work environment with a dynamic team in Malaga.
  • Regular working hours, with an early finish on Fridays.
  • Continuous training and support to develop your career in customer support and account management.

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