Solution Consultant
hace 5 horas
What is our ambition? We believe that any network of retail locations aiming to improve the customer experience must engage both head office and in-store teams through a digital tool. Yet none of the major global software providers (Salesforce, HubSpot, Microsoft, Oracle…) currently make this possible.Our ambition is to become the world's first "Local Collaboration Platform", used by retail networks to engage their teams and enhance the customer experience both online and in-store.This will be made possible by a strong focus on three key pillars:- Customer satisfaction, by helping our clients succeed in their digital transformation projects- Product simplicity, to make Partoo accessible even to the least tech-savvy users- Collaboration between head office and stores, which is enabled throughout the productROLE & IMPACT We are looking for an international Solution Consultant / Presales, to help Partoo accelerate the development of its solution in Europe, Latin America, Middle East and France. The mission will be to support the sales team in the acquisition of strategic & Global accounts (>50K€), ensuring a consultative sales approach and bringing product & market expertise to the sales team.MISSIONS 1) Support Sales in Strategic DealsYour role will be to work hand-in-hand with AEs to drive high-value deals. From strategy definition to pitch delivery, you ensure that every interaction with strategic prospects is personalized and impactful. - Accompany the Sales team in the acquisition of strategic accounts across all markets. - Define the strategy with the AE. - Ensure the right value is sold to convert customers and maximize average basket. - Prepare tailored assets: Custom presentation, Custom content, Custom demo - Pitch presentations / demos / specific products.2) RFP ManagementWith the growing number of RFPs received by Partoo, the Solution Consultant plays a key role in structuring responses, aligning internal teams, and increasing the win rate on complex opportunities. - Define the strategy with the AE. - Align Sales, CS, and C-level stakeholders to ensure coherence and relevance. - Build custom presentations tailored to the RFP requirements. - Answer technical documentation and formal questionnaires. - Pitch the solution with Sales during oral presentations. - Follow up with internal and external stakeholders to maintain momentum.3) Sales EnablementBeyond deal support, the SC is a key contributor to scaling the team's expertise. By producing quality content and training initiatives, you help Sales teams become more autonomous and efficient. - Produce success cases that highlight client stories and product impact. - Update content to reflect the latest features and positioning. - Feed the internal training platform, Partoo U, with relevant resources. - Structure and run Sales onboarding sessions for new joiners. - Provide regular Sales training focused on advanced topics and product evolution.REQUIRED SKILLS Minimum 3 years of experience in a similar role (Solution Consultant / Presales).Problem-solver mindsetExcellent written and verbal communication skills, with the ability to adapt your message depending on the audience.Fluent in English and Spanish, German is a plus.Strong curiosity, autonomy, and proactivity in project management and client interactions.Highly organized, structured and detail-oriented.Ability to simplify technical concepts and make them accessible to non-technical stakeholders.RECRUITMENT PROCESS Interview with Amicie, Talent AcquisitionCase studiesInterview with Sébastien, Head of SolutionsInterview with Alexis, VP StratégyInterview with Jose, Head of Sales Latam to assess level of SpanishCoffee to meet the team
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