Global CX Training

Hace 2 días

madrid, comunidad de madrid, España Pump Dynamics Jornada completa
Pump Dynamics is seeking an experienced Manager – CX Training & Quality Assurance (AI) to lead the learning, development, and quality strategy for its global Customer Experience organization.
The role combines training leadership, QA, change management, AI-driven coaching, and people management to ensure customer-facing teams have the knowledge and tools for exceptional service across digital and voice channels.