Customer Service Representative

Hace 4 días

Madrid, España SPSP Health Jornada completa

Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're multilingual and love helping people, we’d love to hear from you



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At SPSP Health, we’re making waves in the e-commerce industry, expanding our reach across Germany, Austria, France, Spain and other EU Countries. Now, we’re looking for a Customer Service Superstar to join our team in sunny Madrid


What You’ll Be Doing

  • Assist & Engage – Be the friendly voice our customers rely on Handle inquiries via phone, email, and chat with professionalism and empathy.
  • Solve Problems Like a Pro – Resolve issues quickly and efficiently, ensuring a great customer experience.
  • Process Orders & Returns – Ensure seamless order management and handle returns, exchanges, and refunds.
  • Stay Organised – Keep records updated in our CRM system and follow up on open cases.
  • Work as a Team – Collaborate with different departments to improve customer service processes.

What We’re Looking For

  • Fluent in Dutch (spoken & written) + good English skills.
  • Any additional languages like German, Italian, Danish will be an added advantage.
  • Customer-focused mindset – You genuinely care about helping people
  • Problem-solving ninja – You think fast and handle challenges with ease
  • Organised & proactive – You juggle multiple tasks like a pro
  • Tech-savvy – Experience with CRM tools? xqbhyrx Even better

What’s in It for You?

If you’re ready to be part of an exciting and growing company,