Application Incident Management
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Job title – L1 Application Support and Incident Management
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Client Location – Barcelona, Spain
Remote work offering – Hybrid
Client Industry – Financial Services
Contract Length – 6 months
Contract type – Freelance
Project focus
Our client is looking for an Application Support and Incident Management specialist to join a hybrid team in Barcelona, handling application incidents and service requests and keeping systems running smoothly for end users.
Key skills and Experience required
- Minimum 1 year’s experience in Application Support and Incident Management
- Experience managing, troubleshooting and resolving application incidents and xqbhyrx service requests
- Familiarity with ITIL processes and incident management
- Experience with ITSM tools such as ServiceNow
- Strong problem-solving, communication and stakeholder management skills
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