Revenue Operations Manager

RemoFirst is transforming the way businesses hire and manage global teams. Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management. We partner with some of the world's most innovative companies, including Fortune 500 businesses and leading startups.
We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are seeking a Revenue Operations Manager to optimize and scale our revenue operations across the full customer lifecycle. Reporting at the intersection of Sales, Finance, Customer Success, and Partnerships, this role will own key operational processes including CRM administration, sales compensation, reporting, enablement, and revenue systems. You will drive process improvements, support strategic initiatives, and ensure our revenue teams have the tools, processes, and insights they need to succeed.
This is a highly cross-functional role requiring strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, remote-first environment.

Key Responsibilities
Partner with Sales, SDR, and Partner teams to optimize CRM workflows, improve sales processes, administer PandaDoc, support revenue tools, and execute cross-functional operational initiativesOwn the administration, maintenance, and continuous improvement of the CRM, ensuring data integrity, process consistency, and user adoptionIdentify opportunities to automate manual processes and improve operational efficiency across the revenue organizationDesign and deliver monthly Sales Enablement training sessions in partnership with Sales leadership, including topic selection, presentation development, and training deliveryOwn the monthly sales commission calculation process within Remuner, ensuring accuracy and compliance with compensation plansPartner with the Finance team to ensure timely and accurate commission disbursementsOwn the Monthly Recurring Revenue (MRR) reporting process and prepare recurring management reports to provide visibility into revenue performanceBuild, maintain, and enhance dashboards and reports that support sales performance, pipeline visibility, forecasting, and executive decision-makingSupport ad hoc Request for Proposal (RFP) responses and other strategic initiatives as neededServe as the primary point of contact for Account Executives and other revenue team members on CRM, compensation, sales tools, reporting, and operational processesCollaborate across Sales, Finance, Customer Success, Partnerships, and Leadership to document, standardize, and continuously improve revenue operations processesRequirements5-10 years of experience in Revenue Operations, Sales Operations, Sales Enablement, Sales Compensation, CRM Administration, or a related fieldExperience managing cross-functional projects involving multiple stakeholders and competing prioritiesStrong analytical and problem-solving skills, with the ability to interpret data and translate insights into operational improvementsExperience administering CRM platforms and supporting revenue technology stacksExcellent communication and presentation skills, with the ability to explain complex processes clearly to both technical and non-technical audiencesDemonstrated ability to improve processes, automate workflows, and drive operational efficienciesHighly organized with exceptional attention to detail and the ability to manage multiple initiatives simultaneouslyComfortable working in a fast-paced, remote-first environment with distributed teams across multiple time zonesNice to haveExperience with Employer of Record (EOR), Professional Employer Organization (PEO), or contractor management platformsExperience with HubSpot CRM, PandaDoc, Apollo, and business intelligence (BI) toolsExperience administering or managing commission software such as RemunerFamiliarity with SaaS business models and recurring revenue metrics, including Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), and customer lifecycle reporting