Head of Global IT Service Desk

Graitec, a global BIM software leader with 800 experts and 270,000 users, seeks a Manager of IT Service Desk to lead the global support across Europe and North America. The role aims to transform a reactive, ticket-driven service into a customer-focused operation that fixes issues at first contact, automates routine tasks, and provides proactive...

Graitec, a global BIM software leader with 800 experts and 270,000 users, seeks a Manager of IT Service Desk to lead the global support across Europe and North America. The role aims to transform a reactive, ticket-driven service into a customer-focused operation that fixes issues at first contact, automates routine tasks, and provides proactive...

HARTING stands for strong connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you'll find great colleagues, as well as ever new...

About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we’ve tripled our revenue in just five years. Our North Star is clear —...

Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation Our North Star is clear — accelerate the digital transformation of the AECO industry and model the future. achieve this by growing our...

HARTING stands for strong connections – across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you'll find great colleagues, as well as ever new...

Graitec is seeking a Manager, IT Service Desk to lead Graitec's global IT support across Europe and North America. You will own the service desk end to end, shaping the team, tools, processes and the colleague experience. The role emphasizes first-time fix and self-service through automation and an AI assistant in Teams. You will drive ITIL practices, define...

Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation Our North Star is clear — accelerate the digital transformation of the AECO industry and model the future. achieve this by growing our...

Desde Q-tech estamos colaborando con una empresa multinacional del sector industrial B2B, situada en el Vallès Occidental y actualmente inmersa en un proceso de modernización tecnológica, para incorporar a su próximo/a Head of Technology. Se trata de una posición clave dentro del área de IT, con impacto directo en la transformación digital y en...