Senior Cloud Support Engineer

Hace 3 días

santander, cantabria, España Ingram Micro Inc. Jornada completa
Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP‑integrated environments. You will own escalations, lead incident response, and partner cross-functionally to improve system resilience and customer experience.
The role requires 5+ years in cloud support engineering and a strong background in SaaS cloud solutions, SQL databases, and ITIL processes.